Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food freshness, including cold fries and improperly cooked burgers.
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of attentiveness.
Order Accuracy
Several customers experienced incorrect orders, missing items, and misunderstandings during the ordering process.
Cleanliness
Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers noting dirty tables and areas.
Staff Performance
While some staff members received praise for their friendliness, others were criticized for poor service and lack of training.
WW
WhataboutNodnarb
Oct 26, 2025
3.0
The food is never fresh when I order from this location. Always have to ask for it to be remade fresh.
AG
Amanda Gonzalez
Oct 25, 2025
2.0
Ordered a baconator combo with fries and a drink. Got my fries and my drink but not the burger. This isn’t the first time they forget the main item in a combo either
LA
Luis Almaguer
Oct 25, 2025
1.0
I had to rage quit the place after a robot answered the damn drive thru and couldn't figure out anything.
JJ
JROB
Oct 17, 2025
1.0
Horrible experience the girl at front I believe she might be the manager. Horrible customer service. Attitude right off the bat and of course only Spanish speaking
ET
El Profe MMA Elite Training
Sep 10, 2025
5.0
Out of all the fast food restaurante i ve been around 88 st, this one is the cleanest, best service and the food is made with good quality ingredients!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 385-1266.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N. Kendall Dr. Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 13890 N. Kendall Dr.?
The drive-thru is open Monday to Thursday from 6:30 AM to 2:00 AM, Friday 6:30 AM to 3:00 AM, Saturday 7:00 AM to 3:00 AM, and Sunday 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 13890 N. Kendall Dr. serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy’s food online or via an app?
Yes, you can order via the Wendy’s app or the website at https://order.wendys.com for pickup, delivery, or drive-thru.
What payment methods are accepted at Wendy's on N. Kendall Dr.?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available for this Wendy's location?
Delivery is available where offered. Use the Wendy’s app or order.wendys.com and enter your address to check availability near you.
How can I provide feedback or contact the Wendy's at 13890 N. Kendall Dr.?
You can contact Customer Care via Live Chat or phone at 888-624-8140, fill out Wendy’s Customer Satisfaction Survey online, or call the location directly at (305) 385-1266.
What are some nearby places that customers might visit before or after Wendy’s?
Nearby you can visit Broadway Bagels for breakfast treats, Kendall Drive Animal Hospital for pet needs, and Higate Square shopping center for convenient shopping.
Are there other fast food or burger restaurants near this Wendy's?
Yes, there are other fast food and burger restaurants nearby including another Wendy’s location as well as competitors like McDonald's and Burger King in the area.
Is there a FedEx Office near Wendy's at 13890 N. Kendall Dr. for convenient shipping or passport services?
Yes, FedEx Office Print & Ship Center and RushMyPassport services are nearby, making it easy to combine errands with your visit to Wendy's.
What kind of attire and dining options can I expect at Wendy’s on N. Kendall Dr.?
The dress code is casual and the location offers dine-in, drive-thru, takeout, and delivery services, but no curbside pickup.