Wendy's

4.0
100 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10829 S.W.72nd Street, Miami, FL
33173, United States

Hours

Reviews

4.0
100 reviews
5 stars
59
4 stars
15
3 stars
7
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed the taste, others received cold or incorrect items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Staff Attitude

Many customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness.
  • AE
    Alain Santana Evora
    Oct 29, 2025
    5.0
    Saber la Ruta exacta a donde vamos es ser independiente y libres, es lo que Google Maps nos brinda todos los días, Muy agradecido .
  • RS
    Raj Singh
    Oct 6, 2025
    1.0
    TERRIBLE SERVICE. The food was terrible, and the time took was 20 minutes for 2 frosties.
  • RL
    Ramon G Martinez Leyva
    Sep 30, 2025
    5.0
    Un excelente lugar, buena. Atención, todo bien limpio.
  • MF
    Michael Fresneda
    Sep 18, 2025
    2.0
    Went to have the $1 biscuit breakfast and was told they didn’t have it. Order some other special and were told that was no longer available as a special. At that point we just left and went to another Wendy’s!
  • JE
    Joyce Escorcia
    Aug 17, 2025
    1.0
    They don’t let you know when they’re out of ingredients, they don’t put lettuce on the sandwich—just the bread and the chicken! The order was bad, and they don’t do things the way you ask. All the sauces were forgotten. The worst customer service.

Frequently Asked Questions About Wendy's

Is 72nd Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.