Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, others received cold or incorrect items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Staff Attitude
Many customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness.
AE
Alain Santana Evora
Oct 29, 2025
5.0
Saber la Ruta exacta a donde vamos es ser independiente y libres, es lo que Google Maps nos brinda todos los días, Muy agradecido .
RS
Raj Singh
Oct 6, 2025
1.0
TERRIBLE SERVICE. The food was terrible, and the time took was 20 minutes for 2 frosties.
RL
Ramon G Martinez Leyva
Sep 30, 2025
5.0
Un excelente lugar, buena.
Atención, todo bien limpio.
MF
Michael Fresneda
Sep 18, 2025
2.0
Went to have the $1 biscuit breakfast and was told they didn’t have it. Order some other special and were told that was no longer available as a special. At that point we just left and went to another Wendy’s!
JE
Joyce Escorcia
Aug 17, 2025
1.0
They don’t let you know when they’re out of ingredients, they don’t put lettuce on the sandwich—just the bread and the chicken! The order was bad, and they don’t do things the way you ask. All the sauces were forgotten. The worst customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 596-4335.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 72nd Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the typical operating hours for the Wendy's at 10829 S.W.72nd Street, Miami, FL?
This Wendy's location is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's on 10829 S.W.72nd Street has a drive-through open during the restaurant's hours.
Is breakfast served at this Wendy's restaurant?
Yes, breakfast is available at this Wendy's location, with options on their menu and through their ordering platforms.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy's offers delivery and takeout services. You can order through their app or website at order.wendys.com.
How can I provide feedback or contact this Wendy's location?
You can leave feedback via the Customer Care team's live chat or message on Wendy's contact page, call 888-624-8140, or directly call the restaurant at (305) 596-4335.
What payment methods are accepted at Wendy's on 72nd Street?
This location accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, various retailers, and online through the official Wendy’s gift card portal.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby dining options include Panda Express for Chinese food, La Brasa Grill Kendall for Peruvian cuisine, Dunkin' for coffee and donuts, Papa John’s Pizza, South Garden Chinese Restaurant, and Cuban Guys.
Are there convenience or service locations near Wendy's 72nd Street location?
Yes, near Wendy's you will find a Wells Fargo ATM, City Liquors, Miami Crown Dental pharmacy, and various beauty and spa services like LI'S Beauty CARE MIAMI and Lara Nails and Spa.
What entertainment or active lifestyle venues can I find near this Wendy's?
Nearby you can visit Kaffe Krystal dance club, Sunset Branch Library which also serves as a pub and wine bar, and Gracie Barra Miami - Kendall, a martial arts club for Brazilian Jiu Jitsu enthusiasts.