Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and rude staff, particularly at the drive-thru and during dine-in.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, cold food, and missing items.
Cleanliness
The cleanliness of the restaurant was noted as inconsistent, with some reviews mentioning dirty conditions.
Customer Experience
Several reviews highlighted poor customer service experiences, including unhelpful staff and negative interactions with management.
CC
Christian Campo
Feb 22, 2026
5.0
Shout out the guy at the drive through at midnight on February 21/22nd morning he was amazing and made our night with excellent service will be coming back.
MG
Miguel Angel A G
Feb 9, 2026
2.0
I don't like being told "wait a little longer" and having to wait almost 15 minutes for my order when I go to work. It's horrible. That's why I should just switch to McDonald's or the Burger King across the street.
I already paid for my order. But I ended up getting to work very late today. Horrible!!!
SR
Suny Rodriguez
Feb 9, 2026
4.0
Nice place to eat. Vanilla milkshakes are really tasty.
DD
Dee
Feb 1, 2026
1.0
I ordered through Uber Eats, and they sent stale food and forgot my salad. This only seems to happen with delivery orders, because in person they’d be held accountable.
KC
Kevin Costa
Jan 3, 2026
1.0
With the amount of money if they charge you for a meal, they have the audacity to charge you for a barbecue sauce packet $.50. Telling me that only chicken nugget meals get one free sauce.. I’ve been to this place a few times and I’ve never had this happen. Just another reason to stop supporting Wendy’s. The cashier attending me looked like she was miserable. she messed up my order completely.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the typical operating hours for the Wendy's at 10829 S.W.72nd Street, Miami, FL?
This Wendy's location is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's on 10829 S.W.72nd Street has a drive-through open during the restaurant's hours.
Is breakfast served at this Wendy's restaurant?
Yes, breakfast is available at this Wendy's location, with options on their menu and through their ordering platforms.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy's offers delivery and takeout services. You can order through their app or website at order.wendys.com.
How can I provide feedback or contact this Wendy's location?
You can leave feedback via the Customer Care team's live chat or message on Wendy's contact page, call 888-624-8140, or directly call the restaurant at (305) 596-4335.
What payment methods are accepted at Wendy's on 72nd Street?
This location accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, various retailers, and online through the official Wendy’s gift card portal.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby dining options include Panda Express for Chinese food, La Brasa Grill Kendall for Peruvian cuisine, Dunkin' for coffee and donuts, Papa John’s Pizza, South Garden Chinese Restaurant, and Cuban Guys.
Are there convenience or service locations near Wendy's 72nd Street location?
Yes, near Wendy's you will find a Wells Fargo ATM, City Liquors, Miami Crown Dental pharmacy, and various beauty and spa services like LI'S Beauty CARE MIAMI and Lara Nails and Spa.
What entertainment or active lifestyle venues can I find near this Wendy's?
Nearby you can visit Kaffe Krystal dance club, Sunset Branch Library which also serves as a pub and wine bar, and Gracie Barra Miami - Kendall, a martial arts club for Brazilian Jiu Jitsu enthusiasts.
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