Service Quality
Numerous reviews highlighted consistently poor customer service, with staff described as rude, unprofessional, and dismissive.
Wait Times
Customers frequently reported excessively long wait times for both drive-thru and in-store orders, often exceeding 20-40 minutes.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.