Wendy's

3.6
1139 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1100 Northwest 54th Street, Miami, FL
33127, United States

Hours

Reviews

3.6
1,139 reviews
5 stars
482
4 stars
208
3 stars
159
2 stars
64
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing frustration over poor treatment and lack of respect.

Cleanliness

Multiple customers reported unsanitary conditions in the dining area and restrooms, indicating a significant issue with cleanliness.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food, leading to dissatisfaction.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, contributing to a negative experience.

Food Quality

While some reviews praised the freshness and taste of the food, others reported cold and poorly prepared items, indicating inconsistency in food quality.
  • DC
    Dorothea Cullers
    3 days ago
    5.0
    It's a Wendy's located in Liberty City. It's an okay Wendy's. I order through the Wendy's app. Order through the app and it'll be okay. My app orders are accurate 95% of the time. When I order through GrubHub, it's a different story but it's GrubHub app. The food taste good. The breakfast is delicious. The Miami language barrier is zero because the staff speaks English. They gave British tourists 5 star customer service. Order through the app and you'll be okay.
  • YA
    Yoan acosta
    6 days ago
    2.0
    They make customers wait unnecessarily simply because there aren't enough employees or they work slowly. On this occasion, they didn't take my order until after I had been waiting in front of the cashier for 7 minutes. And on other occasions, they make you wait at the drive-thru as well.
  • CS
    Curvy Stoner
    Dec 31, 2025
    1.0
    I went in on New Year’s Eve December 31, 2025 at around 8:50 PM to pick up my order from Uber eats the lady that was working at the window with the black hair was extremely rude and unprofessional. I told her like 10 times in a row that I was there to pick up an order for myself from Uber eats and she proceeds to Say are you gonna do a delivery for Uber because if you do then you need a vehicle after I had already told her numerous times that I was just doing a pick up. I know she did that on purpose to give me a hard time.
  • RM
    Rupert M
    Dec 23, 2025
    3.0
    They ran out of brownie batter for the coffee drink :( Staff were still kind and helpful, they made me a different type of drink instead of.
  • KS
    Kadir Santana
    Dec 14, 2025
    1.0
    Good morning!!! As a regular customer of Wendy’s I decided to go this store. I’m a mailman I wanted to buy something but I need to wash my hands first. The cashier told me I must buy something first y I want to use the restroom. No emphatic, no wishes to kindness was a hard NO to me a federal employee working in a Sunday. It was because I’m not a black person ? God bless them because they need it

Frequently Asked Questions About Wendy's

Is 1100 Northwest 54th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1100 Northwest 54th Street?

The drive-thru is open daily from 6:00 AM to 3:00 AM.