Wendy's

3.5
1703 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12485 Nw 7th Ave., Miami, FL
33168, United States

Hours

Reviews

3.5
1,703 reviews
5 stars
661
4 stars
315
3 stars
259
2 stars
120
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor customer service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Several reviews mentioned receiving cold or reheated food, indicating inconsistency in food preparation.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant and restrooms, with reports of unsanitary conditions.

Staff Attitude

Many reviews highlighted negative attitudes from staff, with instances of employees being dismissive or unhelpful.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food.
  • VB
    Veronica Barr
    Dec 14, 2025
    5.0
    hot and freshly made
  • TT
    Tony
    Dec 12, 2025
    3.0
    I went around 11 am today 12/12/25 to this location expecting hot food. The fries were cold. My burger was cold and I didn't get my BBQ sauce for my nuggets. Also why tell me to drive up to the second windows just to have me back up again behind the yellow pole for several minutes then have me drive up again? I also didn't get a receipt with my order otherwise I would have took the survey.
  • LC
    La Wan Corley-Brown
    Nov 22, 2025
    3.0
    I orderd spicy nuggets and they had been reheated and hard. I wasn't able to return them because we had left the area and it was getting late. The food was horrible on this night.
  • ST
    Slim Thug305
    Nov 1, 2025
    1.0
    Attitude and very slow keep
  • BL
    Brittney Lubin
    Oct 27, 2025
    5.0
    Andre was great both times I stopped at this location! The customer service is top notch and the food is fresh. I used to go to another nearby location but I’m switching to this one .

Frequently Asked Questions About Wendy's

Is Nw 7th Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open Monday to Friday from 6:30 AM to 3:00 AM, and on Saturday and Sunday from 7:00 AM to 3:00 AM.