Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
2,097 reviews
5 stars
785
4 stars
330
3 stars
317
2 stars
191
1 star
474
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food, causing frustration.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, with some waiting over 30 minutes.
Food Quality
While some customers enjoyed the food, others noted that it was often cold, poorly prepared, or not up to Wendy's standards.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and unsanitary conditions.
- RDRD DRNov 12, 20252.0Table are dirty Paper everywhere For the last 4timesvi went
- HDHailey DiazNov 9, 20251.0Recently came here for a doordash order 2 weeks ago and the manager was so rude and shoved the bag to me instead of handing it to me like a decent human. No eye contact either, customer service here is garbage and no one ever looks happy.
- BBBig Moe BrownOct 18, 20251.0Customer service pretty good. However, making my order correctly has been the issue. This is the third time I've been here and they can't get my order right. All I asked for was a number six which is a spicy chicken sandwich. No tomatoes. Add cheese and extra onions and or heavy onions. Get back to the house. There's no onions on my sandwich whatsoever. They am not driving back and this is the third time my order has been done incorrectly over the last 2-3 weeks
- PRPatricia RiceOct 13, 20251.0I will never patronize this restaurant again. The lady taking the order asked if I wanted to try something that I didn't understand, when I asked her to repeat what she said she rudely told me to place my order. I ordered 2 kids meal, one with a hamburger and the other with nuggets. When I got to the window I observed the server touching the fries and nuggets with her bare hands. I asked aren't you supposed to be wearing gloves as mandated by the health department. She said she didn't understand what I was saying. Another worker shoved a bag towards me i asked where are the toys and the fries? I was told that's what you're waiting for. At this Another woman who said that she was the manager asked for the bag back and for me to over and park because I was messing with their time. The staff were rude and very unprofessional I told my grandchildren that we would have to find another restaurant for their after-school snack. With all the complaints I would think that corporate office would feel the need to step in for some customer service training as this affects their bottom line, just saying.
- FDFares DjelassiOct 11, 20251.0I would not recommend visiting this location under any circumstances. When I arrived at the drive-thru, the staff asked me to pull forward because it affects their time for bonuses — even though there was nowhere to park. I had to drive around to find a spot, waited about 25 minutes, and when I finally returned to the window, they hadn’t even started my order. This is not only poor customer service but completely unethical behavior. If this is how they treat customers to manipulate their performance metrics, I can only imagine what goes on behind the scenes.
Frequently Asked Questions About Wendy's
Is Biscayne Blvd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 754-6382.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Biscayne Blvd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 7801 Biscayne Blvd., Miami?
The Wendy's drive-thru is open Monday through Friday from 6:30 AM to 3:00 AM, and on weekends from 7:00 AM to 3:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 7801 Biscayne Blvd. serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order delivery from Wendy's near Biscayne Blvd.?
Delivery availability can be checked using the Wendy's app or at order.wendys.com by entering your delivery address.
Is this Wendy's location currently hiring?
To check for current job openings at this Wendy's or nearby locations in Miami, visit the Wendy's Careers page and search for jobs by location.
What payment options does Wendy's at Biscayne Blvd. accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 7801 Biscayne Blvd. for feedback or questions?
You can provide feedback via the Wendy's Customer Care team through their Contact page or by calling 888-624-8140. For direct contact, call (305) 754-6382.
Are there any nearby fast food options near this Wendy's?
Yes, near this Wendy's you can find Taco Bell, another Wendy's, and various fast food restaurants like Vatito Taqueria and Al Toque Peruvian Cuisine.
What other dining options are available near Wendy's at Biscayne Blvd.?
Nearby dining options include FusiOn Cusine (Argentine food truck), San Lorenzo Miami (Italian), Swagat Indian Kitchen, and Kalbas (Caribbean).
Are there services near Wendy's for car or bike maintenance?
Yes, nearby you can find Magic Car Care Center for auto repair and detailing, Citgo automotive services, Astro Scooter Sales & Service, and Willie’s Bicycles for bike rentals and repairs.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, within their mobile app, and in-restaurant. You can view detailed nutrition info for each menu item online or ask a crew member for the nutrition poster.