Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
2,110 reviews
5 stars
790
4 stars
329
3 stars
317
2 stars
193
1 star
481
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and disrespectful behavior from staff, including managers, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and poor food execution, indicating a lack of attention to detail.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions within the restaurant, contributing to an overall negative impression.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold food and poor preparation, suggesting inconsistency in food quality.
- SSSarah Sweeney3 days ago1.0I rarely leave negative reviews, but the way I was treated tonight warrants sharing my experience. On December 9th around 8:00 PM, I interacted with the woman working the cash register who identified herself as the manager, though she was not wearing a name tag. I politely asked to use the restroom because my 4-year-old son urgently needed to go. Instead of responding professionally, she began yelling at me and accused me of not greeting her because of the color of her skin, which is completely false and deeply upsetting. I would never behave that way. The situation escalated to the point where I felt uncomfortable and chose to leave, even though my son was looking forward to getting a Frosty. I did not want my child exposed to that kind of confrontation or treatment. Unfortunately, this interaction cost the business a customer. No one should be spoken to or accused in that manner, especially in front of a child. I hope management addresses this so future customers don’t have a similar experience.
- DGDave GermJan 5, 20265.0The best Burgers! I like the Dave double.
- LRLuis ReyesDec 30, 20251.0Sophilise was horrible rude and very mean
- EReddie rodriguezDec 27, 20252.0Just placed, in order for it picked up, it's saturday. The two burgers I ordered were completely incorrect and cold as if they were cooked hours ago.
- TTTina TinyDec 22, 20251.0Straight disrespectful the manager that served me tonight on top of waiting 15 min for my food in the drive-through. I was told to pull up 15 minutes later I pull back the manager on duty open the window with a straight attitude and tells me that I have to wait and slams the window. Now when the manager approaches my car to give me my food, he throws my food in the window and when I confronted him about what was the attitude for he told me that he was not having an attitude when clearly he was giving me an attitude out I give a zero star for this Wendy straight garbage.
Frequently Asked Questions About Wendy's
Is Biscayne Blvd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 7801 Biscayne Blvd., Miami?
The Wendy's drive-thru is open Monday through Friday from 6:30 AM to 3:00 AM, and on weekends from 7:00 AM to 3:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 7801 Biscayne Blvd. serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order delivery from Wendy's near Biscayne Blvd.?
Delivery availability can be checked using the Wendy's app or at order.wendys.com by entering your delivery address.
Is this Wendy's location currently hiring?
To check for current job openings at this Wendy's or nearby locations in Miami, visit the Wendy's Careers page and search for jobs by location.
What payment options does Wendy's at Biscayne Blvd. accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 7801 Biscayne Blvd. for feedback or questions?
You can provide feedback via the Wendy's Customer Care team through their Contact page or by calling 888-624-8140. For direct contact, call (305) 754-6382.
Are there any nearby fast food options near this Wendy's?
Yes, near this Wendy's you can find Taco Bell, another Wendy's, and various fast food restaurants like Vatito Taqueria and Al Toque Peruvian Cuisine.
What other dining options are available near Wendy's at Biscayne Blvd.?
Nearby dining options include FusiOn Cusine (Argentine food truck), San Lorenzo Miami (Italian), Swagat Indian Kitchen, and Kalbas (Caribbean).
Are there services near Wendy's for car or bike maintenance?
Yes, nearby you can find Magic Car Care Center for auto repair and detailing, Citgo automotive services, Astro Scooter Sales & Service, and Willie’s Bicycles for bike rentals and repairs.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, within their mobile app, and in-restaurant. You can view detailed nutrition info for each menu item online or ask a crew member for the nutrition poster.