Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently rude and unhelpful staff, with several customers reporting negative interactions with management.
Food Quality
Many customers expressed dissatisfaction with the food, citing issues such as cold meals, incorrect orders, and poor execution.
Cleanliness
Multiple reviews mentioned the restaurant's dirty conditions, including unclean tables and a generally unkempt environment.
Wait Times
Customers frequently complained about extremely long wait times for both drive-thru and in-store orders.
DB
Dawn Barrios
1 day ago
1.0
Workers are rude, don’t like to be called out on their mistakes and have a nasty attitude. Canceled order when she tried to tell me I was the wrong who ordered wrong and was rude when asked to correct it.
BD
Boris Duflos
3 days ago
3.0
Buena comida, mal ambiente. No funciona el baño
DP
dehily pacheco
Feb 19, 2026
1.0
I came at this location already a couple times because is the nearest one by my house.. after this time i will not come back anymore.. my baconator was nasty and poorly made.. coke was not full .. costumer service was bad.. all the people here look mad about being at work.. should not hire people than doesn't want to work and going to be treat people badly.. the girl yell to a lady because she didnt rush to get the order when the husband was in front of her waiting for the food.. as he tell her he was waiting for that order she didn't even say sorry for be yelling for no reason.. I ask her to make my order she look annoyed and go call someone else than come to make the order.. I ask for a coke zero and they give me regular coke than then he change me not happy at all.. 28 dollars for two combo and didn't want to give me one sauce i ask for because is 55 cents.. I think at this point i will make my order better im mc donalds or another fast food brand because the food is not good the costumer service either and the place have leaking from all the ceilings on the counter.. I can't immagine the kitchen.. obviously my fault to really want that baconator.. last time ..
LD
Loa Demuzere
Feb 15, 2026
1.0
I just visited this Wendy’s location and had a very disappointing experience. When I walked in, the first employee immediately said “What?” in a rude tone. When I told her I wanted to look at the menu for a moment, she simply walked away.
After waiting about five minutes, another employee finally took my order, but she was also extremely unfriendly. They tried to charge me $6.41 for a 6‑piece chicken nuggets, and only after I questioned it did the price suddenly change to $3.41.
The attitude, the service, and the way they handled the pricing were unacceptable.
I will not be coming back to this location.
DR
Daniel Jesús Oré Romero
Feb 15, 2026
5.0
Como siempre nuestra comida favorita en el rubro de comida rápida.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 7801 Biscayne Blvd., Miami?
The Wendy's drive-thru is open Monday through Friday from 6:30 AM to 3:00 AM, and on weekends from 7:00 AM to 3:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 7801 Biscayne Blvd. serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order delivery from Wendy's near Biscayne Blvd.?
Delivery availability can be checked using the Wendy's app or at order.wendys.com by entering your delivery address.
Is this Wendy's location currently hiring?
To check for current job openings at this Wendy's or nearby locations in Miami, visit the Wendy's Careers page and search for jobs by location.
What payment options does Wendy's at Biscayne Blvd. accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 7801 Biscayne Blvd. for feedback or questions?
You can provide feedback via the Wendy's Customer Care team through their Contact page or by calling 888-624-8140. For direct contact, call (305) 754-6382.
Are there any nearby fast food options near this Wendy's?
Yes, near this Wendy's you can find Taco Bell, another Wendy's, and various fast food restaurants like Vatito Taqueria and Al Toque Peruvian Cuisine.
What other dining options are available near Wendy's at Biscayne Blvd.?
Nearby dining options include FusiOn Cusine (Argentine food truck), San Lorenzo Miami (Italian), Swagat Indian Kitchen, and Kalbas (Caribbean).
Are there services near Wendy's for car or bike maintenance?
Yes, nearby you can find Magic Car Care Center for auto repair and detailing, Citgo automotive services, Astro Scooter Sales & Service, and Willie’s Bicycles for bike rentals and repairs.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, within their mobile app, and in-restaurant. You can view detailed nutrition info for each menu item online or ask a crew member for the nutrition poster.
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