Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and slow response times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and presentation.
Cleanliness
The dining area and restrooms were often noted as unclean, impacting the overall customer experience.
Management Issues
Several reviews highlighted a lack of effective management, with complaints about staffing shortages and unprofessional behavior from employees.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted improvements in certain visits.
FS
Frank Sanchez
1 day ago
1.0
We never got to try the food or comment about the atmosphere because the nasty manager with a bad attitude refuse to serve us breakfast because she forgot to change the menu and we were only minutes pass the breakfast time, we ask for just coffee and she still refuse.
I DO NOT recommend this Wendy's or have any future plans to visit this place or dealing with the bad witch of the South....!!!!
SH
Shawn Hood
Dec 19, 2025
1.0
Order 6 nuggets 4 tenders they only give 2 sauces saying and there manger says 20 nuggets gets 2 sauce how cheap is the store manger tryn to be that math dont add up like do they want people to do tiny dips in the sauce no they want you to spend a extra .54 cents each sauce knowing you need more then 1 sauce they need to have a sign telling people the math for sauce b4 they sell the chicken as I would have not got anything period McDonald's would give 2 sauce alone for 6 nuggets do not go to this Wendy's go to McDonald's around the corner
NR
Nils Ridder
Dec 17, 2025
2.0
Burger war schon fast kalt und lag bereits länger in der Auslage. Daher sehr matschig und pappig.
ZM
Zuleyma Mezquia
Dec 15, 2025
1.0
BEWARE they will tow your car. Food is poorly made. The night shift managers need to focus on cleanliness and service and not worry about the cars outside.
YY
yessylmendoza
Oct 29, 2025
1.0
The Cuban lady at the register taking my order was very rude and kept rushing me asking me what else and this and that I’m like hold on lady let me talk. Then she proceeds to act crazy when I ask her please not to do nothing to my drinks. And starts to tell her coworkers can they believe I would think that of her. She was talking in Spanish so I simply said mam I would appreciate it if you would tell your coworkers what happened after their done making my food. Super rude and the fries were cold and she gave me no receipt. I am calling Wendy’s corporate cause their phone doesn’t work. I am also calling immigration to check everyone’s papers there because there was no reason to shove my good at me with my daughter in the car.happened October 29th 2025 at 6;45 pm. Incase you want to check who was working drive through.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 7555 NW 12th St., Miami, FL?
The Wendy's drive-thru is open from 6:00 AM to 1:00 AM Monday through Wednesday and Sunday, and from 6:00 AM to 2:00 AM Thursday through Saturday, with Saturday opening at 7:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 7555 NW 12th St., Miami, FL serves breakfast with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Miami?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, both providing menu selections and delivery options where available.
What are the dining options available at this Wendy's?
Customers can dine in, use the drive-thru, or opt for delivery where available. Note that curbside pickup is not offered at this location.
How can I contact the Wendy's location on NW 12th St. in Miami for questions or feedback?
You can call the location directly at (305) 436-0122 or provide feedback through their Customer Care team via their Contact page or customer satisfaction survey.
Are there nearby places of interest close to this Wendy's at 7555 NW 12th St., Miami?
Yes, nearby places include Cafe Kabana (Cuban restaurant and cafe), La Mesa (Cuban restaurant and dance club), and the Estancia Hotel. These spots provide options for dining or accommodation before or after visiting Wendy's.
How can nearby transit or travel services assist customers visiting Wendy's?
Customers can use nearby services like Jet Set Limousine and Presidential Luxury Limousine Miami for convenient transportation to and from Wendy's at 7555 NW 12th St., ensuring easy access especially if traveling from the airport or around Miami.
What other dining options are available near Wendy's at NW 12th St.?
Alternatives close by include Don Davis Steakhouse and El Mani Restaurant and Salsa Bar, offering steakhouse and Latin American cuisine respectively, ideal for those looking to explore different food types.
Is Wendy's currently open and serving customers at the 7555 NW 12th St. location in Miami?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery.