Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor treatment.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh meals, while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the dining area and restrooms is frequently criticized, with reports of unsanitary conditions.
Speed of Service
Service speed is a mixed bag; some customers appreciate quick service, while others experience long wait times.
Management Issues
Several reviews mention poor management and staffing problems, affecting overall service and customer satisfaction.
YY
yessylmendoza
Oct 29, 2025
1.0
The Cuban lady at the register taking my order was very rude and kept rushing me asking me what else and this and that I’m like hold on lady let me talk. Then she proceeds to act crazy when I ask her please not to do nothing to my drinks. And starts to tell her coworkers can they believe I would think that of her. She was talking in Spanish so I simply said mam I would appreciate it if you would tell your coworkers what happened after their done making my food. Super rude and the fries were cold and she gave me no receipt. I am calling Wendy’s corporate cause their phone doesn’t work. I am also calling immigration to check everyone’s papers there because there was no reason to shove my good at me with my daughter in the car.happened October 29th 2025 at 6;45 pm. Incase you want to check who was working drive through.
FF
Fito Fitipaldi
Oct 19, 2025
1.0
October 19/2025 7:30 pm
El Típico lugar donde pedir algo y te den todo lo opuesto a lo que pides, debería botar a toda la pila de incapaces que no pueden hacer un simple trabajo correctamente.
MS
Ms. S.
Oct 7, 2025
2.0
The food was cold and not fresh, and it was so slow.
They need to take more care with customers.
MM
Marcos
Aug 5, 2025
3.0
Wendy's gotta tighten up, fr fr. Otherwise they will start to disappear in soflo. I think they need to hire more qualified Branch Management
RS
Rafael Silva
Aug 1, 2025
5.0
I am a daily customer who likes to go during my lunch time , this is the best wendys fast service everytime in less then 4minutes my meal is done they even know my personal meal before I say it they will say it for me that is outstanding amazing customer service from every and each single employee that's there at 12pm to 3 pm everyday when I go and i will continue to go because of how great the employees and managers are .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 436-0122.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Milam Dairy Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 7555 NW 12th St., Miami, FL?
The Wendy's drive-thru is open from 6:00 AM to 1:00 AM Monday through Wednesday and Sunday, and from 6:00 AM to 2:00 AM Thursday through Saturday, with Saturday opening at 7:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 7555 NW 12th St., Miami, FL serves breakfast with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Miami?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, both providing menu selections and delivery options where available.
What are the dining options available at this Wendy's?
Customers can dine in, use the drive-thru, or opt for delivery where available. Note that curbside pickup is not offered at this location.
How can I contact the Wendy's location on NW 12th St. in Miami for questions or feedback?
You can call the location directly at (305) 436-0122 or provide feedback through their Customer Care team via their Contact page or customer satisfaction survey.
Are there nearby places of interest close to this Wendy's at 7555 NW 12th St., Miami?
Yes, nearby places include Cafe Kabana (Cuban restaurant and cafe), La Mesa (Cuban restaurant and dance club), and the Estancia Hotel. These spots provide options for dining or accommodation before or after visiting Wendy's.
How can nearby transit or travel services assist customers visiting Wendy's?
Customers can use nearby services like Jet Set Limousine and Presidential Luxury Limousine Miami for convenient transportation to and from Wendy's at 7555 NW 12th St., ensuring easy access especially if traveling from the airport or around Miami.
What other dining options are available near Wendy's at NW 12th St.?
Alternatives close by include Don Davis Steakhouse and El Mani Restaurant and Salsa Bar, offering steakhouse and Latin American cuisine respectively, ideal for those looking to explore different food types.
Is Wendy's currently open and serving customers at the 7555 NW 12th St. location in Miami?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery.