Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported rude staff and poor customer service experiences, including unprofessional behavior and lack of attentiveness.
Food Quality
There were numerous complaints about cold, poorly prepared food, and incorrect orders, leading to dissatisfaction among customers.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and restrooms, affecting the overall dining experience.
Management Concerns
Customers expressed concerns about management practices, including staffing issues and poor oversight, which contributed to negative experiences.
Positive Experiences
Despite the negative feedback, some customers praised the fast service and friendly staff during specific times, indicating potential for improvement.
AB
Afro Black
5 days ago
1.0
2/26/26 11:25 PM
Drive thru- ask for asiago chicken sandwich with no lettuce, add mustard. Simple request. I got no mustard, extra mayo and apparently all the lettuce they had left .. I returned to no English, attitude, and no effort to correct. 8.02$ for the sandwich alone... This kind of service is due to language barriers, obviously Wendy's only cares about it's customers by location, maybe I should just go to the ones who employ Americans or at least ensure English is available.. Getting extra mayo instead of mustard and heavy lettuce instead of none .. was lack of comprehension.
LB
Lauren Bernstein
Feb 10, 2026
1.0
no so I asked for nuggets yet I got fries after they asked what sauce flawed
I don’t have the time to run in the line
Ff was fresh but I don’t eat them unless they are checkers so a waste and lack of translation
I have to place a 0of 0 cause I said no veggies no tomato no lettuce first thing I expressed after saying it twice again translation issues
America pick duo lingo
Again I don’t have time to run back so I just have to deal with the bs
Me getting gas
And I don’t even eat fast food
So now I have no choice but to go thru the line again
FS
Frank Sanchez
Jan 11, 2026
1.0
We never got to try the food or comment about the atmosphere because the nasty manager with a bad attitude refuse to serve us breakfast because she forgot to change the menu and we were only minutes pass the breakfast time, we ask for just coffee and she still refuse.
I DO NOT recommend this Wendy's or have any future plans to visit this place or dealing with the bad witch of the South....!!!!
SH
Shawn Hood
Dec 19, 2025
1.0
Order 6 nuggets 4 tenders they only give 2 sauces saying and there manger says 20 nuggets gets 2 sauce how cheap is the store manger tryn to be that math dont add up like do they want people to do tiny dips in the sauce no they want you to spend a extra .54 cents each sauce knowing you need more then 1 sauce they need to have a sign telling people the math for sauce b4 they sell the chicken as I would have not got anything period McDonald's would give 2 sauce alone for 6 nuggets do not go to this Wendy's go to McDonald's around the corner
NR
Nils Ridder
Dec 17, 2025
2.0
Burger war schon fast kalt und lag bereits länger in der Auslage. Daher sehr matschig und pappig.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 7555 NW 12th St., Miami, FL?
The Wendy's drive-thru is open from 6:00 AM to 1:00 AM Monday through Wednesday and Sunday, and from 6:00 AM to 2:00 AM Thursday through Saturday, with Saturday opening at 7:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 7555 NW 12th St., Miami, FL serves breakfast with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Miami?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, both providing menu selections and delivery options where available.
What are the dining options available at this Wendy's?
Customers can dine in, use the drive-thru, or opt for delivery where available. Note that curbside pickup is not offered at this location.
How can I contact the Wendy's location on NW 12th St. in Miami for questions or feedback?
You can call the location directly at (305) 436-0122 or provide feedback through their Customer Care team via their Contact page or customer satisfaction survey.
Are there nearby places of interest close to this Wendy's at 7555 NW 12th St., Miami?
Yes, nearby places include Cafe Kabana (Cuban restaurant and cafe), La Mesa (Cuban restaurant and dance club), and the Estancia Hotel. These spots provide options for dining or accommodation before or after visiting Wendy's.
How can nearby transit or travel services assist customers visiting Wendy's?
Customers can use nearby services like Jet Set Limousine and Presidential Luxury Limousine Miami for convenient transportation to and from Wendy's at 7555 NW 12th St., ensuring easy access especially if traveling from the airport or around Miami.
What other dining options are available near Wendy's at NW 12th St.?
Alternatives close by include Don Davis Steakhouse and El Mani Restaurant and Salsa Bar, offering steakhouse and Latin American cuisine respectively, ideal for those looking to explore different food types.
Is Wendy's currently open and serving customers at the 7555 NW 12th St. location in Miami?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery.
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