Wendy's

3.9
1119 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7393 Nw 36th St, Miami, FL
33166, United States

Hours

Reviews

3.9
1,119 reviews
5 stars
572
4 stars
204
3 stars
140
2 stars
50
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about tasteless or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.

Staff Attitude

Many customers noted unprofessional behavior from staff, including lack of communication and negative attitudes.
  • GD
    German Dario Colorado Duque
    4 days ago
    5.0
    Cada que visito Wendy's encuentro amabilidad y buen servicio, su comida es muy buena y con porciones que para mi son las ideales.
  • JM
    JuanPa Marimon
    Jan 4, 2026
    5.0
    Es el restaurante realmente de fast food. Te atienden super rápido y también te entregan la comida super rápido. Muy buenos sánguches y papas fritas. Buen servicio. También hablan español como la mayoría de lugares. Las mesas no son tan limpias. Puedes tener refill de tus bebidas.
  • VR
    Valrie Reid
    Dec 30, 2025
    5.0
    My Order was to go .The meal was hot, the Service was good and friendly.. no long waiting.
  • KF
    Kelli Farnell
    Dec 26, 2025
    1.0
    Piece of object in my 3/4 finished Frosty. Felt it in my mouth and thought it was ice. I’m disgusted
  • LM
    Loretta Merrifield
    Dec 25, 2025
    1.0
    My family and I stopped in to get some food on our way to our destination. We ordered our food. One of those items we requested no man isn't ketchup on a sandwich. Before we left, we checked the sandwich. They made it with mayonnaise and ketchup. I took my receipt up to the register and said it was made incorrectly. The guy who took our order did not put the special request in. Then the shift manager was not going to replace the sandwich because we did not make the request upon ordering. However, we did! Then the guy at the register kept saying he didn't remember. There was only one other person in line behind us. The restaurant was not busy! I asked him why he was lying then he proceeded to tell me you got your sandwich and that I should leave. I've never been treated this way. The store manager needs to review their front counter camera!!!!!

Frequently Asked Questions About Wendy's

Is Nw 36th St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 7393 Nw 36th St, Miami?

The drive-thru is open from 6:00 AM to 2:00 AM on Mondays, 6:00 AM to 3:00 AM Tuesday through Thursday, 24 hours on Friday and Saturday, and 24 hours until 2:00 AM on Sunday.