Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Miami, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Miami, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,699 reviews
5 stars
801
4 stars
323
3 stars
215
2 stars
114
1 star
246
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted slow service, particularly at the drive-thru, with long wait times.
Food Quality
Several customers expressed dissatisfaction with food freshness and quality, mentioning cold or overcooked items.
Customer Service
Feedback indicated a mix of experiences, with some praising friendly staff while others reported rudeness and poor service.
Cleanliness
Some customers noted cleanliness in the restaurant, while others raised concerns about hygiene and maintenance issues.
- GIG&A Ind.Nov 6, 20251.0Ordered a spicy chicken burger to takeout and it was raw. Very serious food safety issue.
- JKjules knotOct 31, 20251.0Horrible customer service, the employees act like it’s a hassle when you request sauces & can’t even get your order right. In the past two weeks i have ordered around 3 times and in every order they ALWAYS give you a wrong item if not the whole orders wrong.I’m seriously getting sick of this because it’s honestly insane the fact that they can never give you the correct order. Oh and don’t even try to order a plain sandwich because it’ll NEVER be plain & sometimes they’ll even give you a completely different sandwich from what you ordered.Also to add in, they can’t seem to make a strawberry lemonade for the life of them…everytime without fail it tastes like literal sugar water. Sadly i have to put atleast one star for the review but they don’t even deserve the one star
- MRMarisol RodríguezOct 26, 20255.0Me gusta todo de wendy’s es mi favorita.
- DRDina RodriguezOct 18, 20251.0My husband just bought 50 pieces of chicken nuggets and he got 36 only We are calling on the phone and nobody picks up the phone. Very disappointed
- DTDirty TurkeyOct 12, 20251.0You wanna avoid this one. Exept for 1 dude, everyone here hates the customers.
Frequently Asked Questions About Wendy's
Is N. W. 37th Ave. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 541-2197.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N. W. 37th Ave. Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the drive-through at Wendy's on N. W. 37th Ave.?
The drive-through is open from 6:30 AM to 3:00 AM Monday through Friday, and from 7:00 AM to 3:00 AM on Saturdays and Sundays.
Is this Wendy's location on N. W. 37th Ave. currently open?
Yes, this Wendy's is open and ready to serve customers.
Does Wendy's on N. W. 37th Ave. serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What types of payment does Wendy's at 697 N. W. 37th Ave. accept?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Does this Wendy's location offer dine-in and drive-through services?
Yes, it offers dine-in, drive-through, takeout, and delivery services.
Where can I order food online for Wendy's at 697 N. W. 37th Ave.?
You can place your online order at https://order.wendys.com and select this location.
What nearby fast food options are available close to Wendy's on N. W. 37th Ave.?
Nearby fast food options include Burger King, McDonald's, Pollo Tropical, and Taco Bell. These are convenient alternatives or additional stops when visiting the area.
Are there any gyms or health facilities near this Wendy's location?
Yes, Gold's Gym Miami Beach is nearby, providing a great option for a workout before or after your meal.
Is there a real estate office close to Wendy's at 697 N. W. 37th Ave.?
Yes, Continental Landmark Realty is nearby, which could be useful if you're exploring local housing or accommodations.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (305) 541-2197 or reach the Customer Care team via the live chat on their contact page or by calling 888-624-8140.