Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,041 reviews
5 stars
589
4 stars
179
3 stars
114
2 stars
36
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Food Quality
Several customers complained about cold or improperly prepared food, including incorrect orders and items that tasted old.
Cleanliness
Some reviews mentioned that the restaurant appeared dirty or poorly maintained, impacting the overall dining experience.
Staff Efficiency
Customers reported slow service and inefficiencies in order preparation, leading to long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions.
- HHHRRNov 8, 20255.0Really delicious food, haven’t done Wendy’s much. Conveniently right next to the Tesla Supercharger.
- RRRWDNov 6, 20252.0This store started charging for sauce and switched to soggy shredded lettuce like Mcdonalds while other Wendys hasn’t done these changes.
- PDPatricia DiazNov 3, 20251.0I ordered a Single combo with no cheese and time I don’t check is when I get with cheese . Happens all the time. Fries and burger were soggy and sloppy. It is was like if I ordered a Sloppy Joe burger instead of a burger . I rarely go to this location maybe like 1 or 2 times in a month or over a few months and the service is ok but the food is not so great. It was like not what I wanted :( They have fresh burgers when you order and it takes a while but if you get your order fast it is usually not the freshest one.
- DGDucka GOct 31, 20255.0I was greeted by a kind young man with blonde hair who had amazing customer service and when I asked him to add some items to my order I had forgotten at the window he was happy to help, rarely do I ever come across customer service workers who greet customers with kindness and a great attitude and my entire order was correct and the food was very fresh 👍
- BNBarbara NavarroOct 23, 20254.0The young man at the register was super rude. He acted as though he was being inconvenienced by simply being asked to do his job. He slammed the drink cup on the counter. When I told him the credit card machine was not working after I had tried tapping and inserting the card, he told me in a very rude manner that I had to insert the card. He reset it and instead of tapping it I inserted the card and he said, "see, it works." If the tapping feature was not working, all he had to say was that it wasn't working. I asked him for some sweet and sour sauce for my nuggets and he gave me sweet spicy sauce. At this point I'd left the restaurant when I noticed and didn't want to go back and deal with him. WORST EXPERIENCE I'VE EVER HAD AT A WENDY'S! I don't think I'll be visiting them ever again.
Frequently Asked Questions About Wendy's
Is Bird Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 661-2343.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bird Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 6898 Bird Road, Miami, FL?
The drive-thru at this Wendy's location is open from 6:30 AM to 3:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it remains open later until 4:00 AM.
Is delivery service available for this Wendy's location?
Yes, delivery is available. You can check if delivery is offered in your area by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via order.wendys.com or the mobile app.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as forms of payment.
How can I contact Wendy's at 6898 Bird Road for questions or feedback?
You can call the location directly at (305) 661-2343, reach the Customer Care team at 888-624-8140, or provide feedback through their website's contact page or customer satisfaction survey.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing information can be found on their website menu.wendys.com or by selecting this location on order.wendys.com or the Wendy's mobile app.
Is there a mobile app available to order from Wendy's?
Yes, you can order using the Wendy's app available on the Apple App Store or through quick links provided by the restaurant.
What nearby beauty salons can I visit before or after dining at Wendy's on Bird Road?
Nearby beauty salons include Always Lolita, Alexa Hair Studio, Colour Splash Hair Studio, Anita styling salon, Red Hair by Rebeca, Jazzglamfam, Yisel Hair Studio, Jenru Hair, Hair By Lianne, Bare aesthetics beauty bar, Evelyn & Idania nails, The Glam Studio Miami, Jessy Hairstylist, and AMF Beauty Salon.
What community services or health-related places are nearby Wendy's on Bird Road?
Near Wendy's, you can find the Centro Axis Adult Daycare, Vivian Null Valdes Garcia (dentist), Acupuncture Healthcare Clinic, US Army Miami East Recruiting Station, Golden Aesthetics & Wellness medical spa, Med Plan Affordable Health Solutions pharmacy, and Goodwill Industries of South Florida charity organization.
How can nearby establishments like the Adult Daycare or beauty salons complement a visit to Wendy's?
Customers can combine a visit to Wendy's with appointments at nearby beauty salons or visits to community services like Centro Axis Adult Daycare, making it convenient to enjoy a meal before or after their activities in the area.