Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned food being stale, cold, or not prepared correctly, with some customers expressing dissatisfaction with the freshness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
Drive-Thru Problems
Several reviews noted significant delays and issues with the drive-thru service, including miscommunication and long wait times.
Management Concerns
Multiple customers expressed dissatisfaction with the management style, particularly mentioning a specific manager's rude behavior.
NS
Nico Sandoval
Feb 7, 2026
1.0
La que estaba atendiendo en el turno de noche al no saber hablar inglés respondió de mala manera en español siendo que es su idioma nativo lo
Hablaba perfecto…..
NV
N. Vilches
Feb 1, 2026
1.0
Stale fries, chicken wrap was noticeably old, the brownie batter frosty was bad, the burger tasted like nothing except cheese.
CC
C Castellanos
Jan 16, 2026
1.0
40 minutes in drive thru.
AL
arleen loo
Jan 16, 2026
2.0
It took over 20 mins to order drive thru & another 10 mins to get my order, & they still got it wrong! Missing chili oil, crackers, butter, sour cream. Not going back!
ML
MARY LOU
Jan 4, 2026
1.0
Worst experience ever on a Sunday @ 4pm guy at drive threw never came back to take orders literally said hold on I waited 10mins at a drive thru nothing when I pull out kid playing. Talking to his friends holding up line!!! Awful!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 6898 Bird Road, Miami, FL?
The drive-thru at this Wendy's location is open from 6:30 AM to 3:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it remains open later until 4:00 AM.
Is delivery service available for this Wendy's location?
Yes, delivery is available. You can check if delivery is offered in your area by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via order.wendys.com or the mobile app.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as forms of payment.
How can I contact Wendy's at 6898 Bird Road for questions or feedback?
You can call the location directly at (305) 661-2343, reach the Customer Care team at 888-624-8140, or provide feedback through their website's contact page or customer satisfaction survey.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing information can be found on their website menu.wendys.com or by selecting this location on order.wendys.com or the Wendy's mobile app.
Is there a mobile app available to order from Wendy's?
Yes, you can order using the Wendy's app available on the Apple App Store or through quick links provided by the restaurant.
What nearby beauty salons can I visit before or after dining at Wendy's on Bird Road?
Nearby beauty salons include Always Lolita, Alexa Hair Studio, Colour Splash Hair Studio, Anita styling salon, Red Hair by Rebeca, Jazzglamfam, Yisel Hair Studio, Jenru Hair, Hair By Lianne, Bare aesthetics beauty bar, Evelyn & Idania nails, The Glam Studio Miami, Jessy Hairstylist, and AMF Beauty Salon.
What community services or health-related places are nearby Wendy's on Bird Road?
Near Wendy's, you can find the Centro Axis Adult Daycare, Vivian Null Valdes Garcia (dentist), Acupuncture Healthcare Clinic, US Army Miami East Recruiting Station, Golden Aesthetics & Wellness medical spa, Med Plan Affordable Health Solutions pharmacy, and Goodwill Industries of South Florida charity organization.
How can nearby establishments like the Adult Daycare or beauty salons complement a visit to Wendy's?
Customers can combine a visit to Wendy's with appointments at nearby beauty salons or visits to community services like Centro Axis Adult Daycare, making it convenient to enjoy a meal before or after their activities in the area.
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