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Service quality is inconsistent; some employees, like Anthony and Luis, receive high praise for their friendliness and professionalism, while others are reported as rude and unhelpful.
Food Quality
While many customers enjoy the food, there are complaints about incorrect orders, cold meals, and issues with food preparation.
Cleanliness
The restaurant is generally reported as clean, but there are significant complaints about the condition of the bathrooms and some areas needing maintenance.
Order Accuracy
Frequent issues with order accuracy and sauce distribution, leading to customer frustration.
Wait Times
Customers have reported long wait times, especially during busy hours or when using the drive-thru.
HV
Hector D. Varona
Feb 21, 2026
4.0
If you're using the Wendys rewards app, go to the counter. The kiosks don't accept the rewards program
TT
trucioso
Feb 19, 2026
3.0
Taco salad, potato with sour cream and chives, a soda and classic frosty is what I go to Wendy's for. While serving sizes are smaller the quality and taste remains true to the original.
Management has improved in this particular location.
AA
Aster
Feb 15, 2026
5.0
Anthony's always got the best customer service!! It's such a treat everytime he's there. Give that boy a raise!! 🔥🔥🔥
KW
Kristen Wheeler
Feb 7, 2026
4.0
The employees are all very friendly and polite. The restaurant is clean. The bathroom was decent as well.
EG
Ernesto Garrido
Feb 4, 2026
1.0
Pesima la atención. La muchacha de pelo oscuro con espejuelos y bastante joven que atendió el drive-thru no dijo ni Hola ; ni pase a la siguiente ventana ; ni adios. La peor atención que he recibido en un lugar de comida rapida fue acá