Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful.
Cleanliness
Several customers reported issues with cleanliness, particularly regarding food and drink preparation.
Order Accuracy
Many customers experienced incorrect orders, missing items, and poor attention to detail.
Lobby Hours
Customers expressed confusion and frustration over inconsistent lobby hours, often finding it closed earlier than advertised.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation.
JG
Jessica Gomez
Nov 4, 2025
1.0
THIS IS NOW THE WORST WENDYS EVER!!! IVE ALWAYS COME HERE ALL MY LIFE. YET TODAY AT 8PM a dark skin kid and an old lady at the Wendy’s were TERRIBLE at their customer service. The kid doesn’t hears and will ignore you fully on the window ! While the old lady has strong attitude and ignores as well. I’ll be talking to corporate! Wendy’s do better!
RB
Renato Brouwer
Oct 22, 2025
1.0
Got here at 9 am on a Wednesday, apparently they are not open yet. Door is bolted. Is there a wendys here anymore? Is it closed forever?
KB
Kim Brown
Oct 21, 2025
5.0
I love them !! Great Service Especially all the Mangers!! Always fresh Food
RP
rosangela di paula
Oct 14, 2025
1.0
Mala atención. Llegue a buscar un delivery y fui tratado de mucha mala manera. Aparte de esperar más de media hora esperar el despacho
NB
Nieves Berga
Oct 11, 2025
1.0
Hello why is it that the lobby is always closed after 9pm i see the hours of operation 6am till 3am but what about the lobby what are you hours for the lobby cause it does not show on your app
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 969-8520.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 211th Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru at this Wendy's location is open from 6:30 AM to 2:00 AM Monday through Wednesday and Sunday, and until 3:00 AM on Thursday, Friday, and Saturday.
Does this Wendy's serve breakfast and what meals are available?
Yes, this Wendy's in Miami, FL serves breakfast as well as lunch and dinner.
How can I place an order for pickup or delivery at this Wendy's?
You can place an order for pickup or delivery through Wendy's mobile app, the website order.wendys.com, or via the provided quick link.
What payment options are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment.
Is this Wendy's location currently open and what are its operating hours?
Yes, this Wendy's is open daily from 6:30 AM to 2:00 AM on most days, staying open until 3:00 AM on Thursday through Saturday.
How can I provide feedback about my experience at this Wendy's?
You can provide feedback by contacting Wendy's Customer Care through live chat or phone at 888-624-8140, via their contact page, or by completing the customer satisfaction survey online.
Where is this Wendy's located and what is its contact number?
This Wendy's is located at 20975 South Dixie Highway, Miami, FL 33189. The contact phone number is (305) 969-8520.
Are there other fast food restaurants near this Wendy's?
Yes, nearby you can find another Wendy's, Taco Bell, and various other restaurants like Indian and Latin American restaurants.
What nearby services can I visit along with Wendy's at 20975 South Dixie Highway?
Nearby services include beauty salons like Norma Super Nail and Beleza Chic Salon, pharmacies such as Medciti Pharmacy, and tax services like Liberty Tax Service.
Are there nearby medical or professional services that customers might find useful?
Yes, nearby medical providers include Dr. Nora Daniel MD and Ms. Ayumi Minami APRN; professional services such as Majesty Eagle Multiservices and legal services are also nearby.