Brand Certified
Wendy's
4.0(1553 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
20975 South Dixie Highway, Miami, FL
33189, United States
Certified by Wendy's • Mar 01, 2026
(305) 969-8520
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/fl/miami/20975-south-dixie-highway
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
4.0
1,553 reviews
5 stars
810
4 stars
309
3 stars
202
2 stars
67
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional management, and negative interactions with customers.
Food Quality
Several customers reported issues with food quality, including unsanitary conditions, incorrect orders, and complaints about the freshness of items.
Cleanliness
While some customers noted the location was clean, others reported unsanitary conditions, particularly regarding food and drink preparation.
Long Waits
Many reviews mentioned long wait times both in the drive-thru and for food orders, contributing to customer dissatisfaction.
Inconsistent Hours
Customers expressed frustration over inconsistent operating hours, with reports of the lobby being closed early and confusion about when the restaurant is open.
- RCRoman CruzFeb 21, 20262.0Long waits
- STsendy thelusmaFeb 17, 20265.0I love the customer service and the food always hot and fresh
- MLMindGamesJay LJan 28, 20265.0Great service from Jean-Pierre going out his way to extend his service and help out.
- MAMarco AcostaDec 16, 20251.0This Wendy’s is the worst Wendy’s as far as customer service and appreciation the “manager” there is bald and angry and if your thinking about stopping here for a traditional Wendy’s menu don’t bother because the manager here is switching the way Wendy’s has operated for years . Me and my kids were told we’re not wanted there by the manager who basically followed us out the door sticking his head outside to say it because we fact checked him about the menu he was trying to Manipulate. Long story short we took our business elsewhere where we are actually appreciated as customers.
- MAMaria AlarconNov 23, 20252.0My husband and I went to eat and it was freezing cold , we had to leave of how cold it was inside this Wendy. Way too much !
Frequently Asked Questions About Wendy's
Is 211th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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