Service quality varied significantly, with some staff providing excellent service while others were reported as rude and unhelpful.
Staffing Issues
Many reviews highlighted that the restaurant was often understaffed, leading to slow service and customer dissatisfaction.
Food Quality
Food quality received mixed reviews; while some dishes were praised, others were criticized for being average or poorly prepared.
Atmosphere
The restaurant was noted for its pleasant atmosphere and views, making it a nice spot to relax before flights.
KK
Kim
3 days ago
1.0
A nice view of the coming and going of airplanes, but very cold in the restaurant . Sat at the bar, it appeared as the bar tender was the only one there working. It seemed work was the last place she wanted to be, and she had the worst attitude. There was 2 in our party, and a total of 5 people in the restaurant. We ordered a glass of wine and a beer. She plopped down the bottled beer so hard, I thought it was going to break. The wine, worst poor and filthy glass. We drank quickly and headed downstairs to Margaritaville and was welcomed by the bartender with a big smile. Stressfully day of traveling and not how we wanted to relax before staying at the airport hotel.
JA
James Adams
4 days ago
5.0
This is my favorite place at the end of a long overseas trip. But tonight? One poor waitress, telling people to go elsewhere because she just cannot handle the number of patrons. And she's right, she can't. Management here either sucks, is sleeping, or beyond. Just hire a bus person, at the very least. Poor, poor management here.
LL
Lori
Feb 8, 2026
5.0
Denise was a great bar tender! Dirty vodka martini and old fashioned made to perfection! Also a great personally and kind heart!
MM
Michael Martin
Feb 4, 2026
5.0
Early to the airport? Flight delay? You can wait downstairs with the masses… or… 7th floor of the hotel has restaurant and bar with nice music and comfortable seats…
SM
Stuart Montgomery
Jan 25, 2026
5.0
Great place to meet friends and relatives passing through Miami Airport with a few hours layover. Its not packed so easy to get in and get served. We meet some family there on their way back from Costa Rica to North Carolina and we live close to pompano so we got there in 45 mimutes and had a great time catching up with them before their flight home.