Service quality is inconsistent, with many praising servers like Christina and Denise for their attentiveness, while others report rude and inattentive staff.
Food Quality
Food quality varies significantly; while some dishes are praised as delicious and well-prepared, others are criticized for being overcooked or lacking flavor.
Ambiance
The restaurant offers a pleasant atmosphere with great views, making it a nice escape from the airport hustle, although some reviews mention issues with temperature and cleanliness.
Pricing
Prices are considered high for the quality of food and service, with automatic gratuity causing dissatisfaction among some customers.
Staffing Issues
Several reviews highlight staffing shortages leading to slow service and overwhelmed staff, impacting the overall dining experience.
BM
BruceD Mullen
2 days ago
2.0
Flatbread was small but fine. The $15.00 margaritas were filled to the brim with ice with very little beverage. We should have just gotten a beer!!!
BS
Bresha Singletary
3 days ago
2.0
We arrived at 9:15 pm for drinks with only 1 server for bar and floor….super slow service, very disappointing, we could’ve gone right downstairs to Air Margaritaville but wanted to have more privacy….wish it would’ve been better, especially for a holiday weekend.
GA
Gary Austin
6 days ago
4.0
Excellent meals - Mahi special and caesar salad; house-made key lime pie.
Excellent service by Christina.
Contemporary setting - could use artwork to make it cozier; AC temperature too low.
LA
Lydia Arnold
Nov 8, 2025
5.0
Don’t know why this place isn’t crowded! Definitely the nicest place to have a sit down meal pre security at MIA — especially if you’re stranded overnight! Otherwise it’s margaritaville or Chili’s (which are good, but don’t have this view!). Highly recommend and my server, Denise, was great! Attentive, personable, well-informed about the menu offerings, and nice! Amazing view.
BP
Bruce Pavlikowski
Nov 8, 2025
5.0
Great hidden gem! Fantastic plane views and the service is outstanding. Be sure to get Denise or Jon Pierre as your servers and you will not be disappointed. Food is fresh and hot and you will not be disappointed.