Cold Storage FacilityWarehouse Storage FacilityMeat DeliveryFrozen Food Store
Welcome to USA Poultry Import & Export, your top choice for frozen meat products. We specialize in exporting poultry and pork, serving customers in Central America, South America, and the Caribbean. At USA Poultry, we are committed to enduring relationships with our clients through outstanding service. Our offerings include product sales, cold storage, and consolidation. We are a licensed NVOCC and a USDA-Inspected facility. With over 20 years of experience, you can trust us as your dependable industry partner.
Customers consistently reported extremely long wait times, often exceeding 5 hours, to get unloaded, with many stating they wasted an entire day.
Management Issues
Multiple reviews highlighted a lack of organization and fairness in the unloading process, with claims that local drivers or those who spoke Spanish were prioritized.
Facilities
The facility was criticized for poor conditions, including a lack of restrooms for drivers and overall cleanliness.
Customer Treatment
Several customers expressed dissatisfaction with the attitude of the staff, describing them as unprofessional and disrespectful.
WA
Wesam Ali
Dec 19, 2025
1.0
Hello my brother and sisters Draiver from my experience. This is the worst facility ever in my 11 years experience .
They don’t respect your time they not care about your business they took people they know, even without no appointment, but you have appointment they keep you for the last my appointment 8 to 12 I check-in 7:30 in the mourning. they give me door 6 PM by 6:40 pm They give me the paper. I’m almost to God I wanna share what happens with me guys. Please don’t waste your time. God bless you all and happy holiday. 🙏🏻
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43kingz43
Dec 10, 2025
1.0
Worst place to delivery to in Miami. 5 and half hours to get a door. I’m sure they skipped me because I’ve seen multiple trucks go in before me. They don’t go by appointments so forget it. It’s first come first serve and whoever speak Spanish smfh. Got door at 14:00 they finally started unloading at 15:20. Really one of theee worst. Well at least the restaurant that’s close has good pastries lol
RB
Roberto BARRERA
Nov 20, 2025
1.0
Me eh quedado frío con los comentarios de las gente , estoy aquí desde un día antes y son las 12 del día y todavía nada eh ido a la oficina y hay 20 tipo hablando pinga y fumando cigarro afuera así es el día entero y los camiones esperan y esperan q falta de respeto algo tienen q hacer con estos lugares men
OT
Osmany Toro
Nov 14, 2025
1.0
Otro lugar que toma mucho tiempo para descargar. Haces check in a las 7 am por la cola y te llaman para la puerta. Te parqueas en la calle en frente de otros almacenes hasta que te llamen. Pero increíblemente a veces llaman a camiones que llegaron mucho después que tú. No se por qué pero es una falta de respeto. Ya es la 1:30 pm y todavía no me han llamado. Increíble!!! Bueno recién me enteré ahora con otro chofer que vino a cargar aquí un contenedor refrigerado, que todo esté pollo que traemos va para Cuba. Entonces me pregunto; dónde está el bloqueo que dice el gobierno cubano? ??????
PL
Pepinillo Loco
Nov 3, 2025
1.0
Pense que tenia mala suerte pero cuando revise todas las opiniones llevan años asi, llegue a las 7 am y son las 1:15 pm y no me han llamado, solo han hecho 2 camiones, no vengan