Tropical Smoothie Cafe

Reviews

• GC

  gabriela collado

  Feb 20, 2026
  5.0
  BROOKLYN has the best customer service ever! 10/10 she’s very attentive, welcoming & great overall. She had the best vibes the minute i walked in. than you Brooklyn for being amazing. the smoothies she made were the best i ever had.
• JA

  Julie Arrazola

  Jan 24, 2026
  1.0
  Good service, but this is the 4th time where I ordered a flat bread sandwich I told/asked them please put chicken etc it was empty full of lettuce, I’ve had to return back so they can fix it ! , never again I’m going there
• CW

  Courtney Washington

  Jan 11, 2026
  2.0
  I visited this Tropical Smoothie location on 1/11 around 4 PM, and unfortunately the customer service was lacking. The employees working at the time must have missed the customer service training, neither I nor any other customer was greeted or acknowledged. Everyone behind the counter was wearing AirPods, which may explain why no one seemed aware of customers walking in. To make matters worse, my açaí bowl was frozen rock hard and not enjoyable at all. Overall, it just wasn’t a good experience. On a positive note, the location itself was very clean, which I did appreciate.
• ZA

  Zuri Aponte

  Dec 15, 2025
  1.0
  I genuinely enjoy their smoothies, but unfortunately the ownership makes it hard to recommend this business. I was supposed to receive a $50 refund for an order that never arrived, and despite multiple attempts to contact the owner—by email, message, and phone—I never received a response. The lack of communication and accountability is unacceptable. Be cautious, because if something goes wrong, you may lose your money.
• DD

  DAM

  Oct 30, 2025
  3.0
  They did not want to accept a $100 bill, no signs or anything. Manager was nice and courteous but didn’t want to take our money, mentioned it’s due to the owner and company. Maybe have a sign or something?

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