Tropical Smoothie Cafe

4.1
561 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
13550 SW 120th St., Miami, FL
33186, United States

Hours

Reviews

4.1
561 reviews
5 stars
352
4 stars
81
3 stars
36
2 stars
27
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Ismael, Lukas, and Betty, although some reported instances of poor service and rudeness.

Food Quality

The food and smoothies received mixed reviews; while many enjoyed the flavors and freshness, others reported inconsistencies in quality and presentation.

Wait Times

Several customers expressed frustration with long wait times for orders, particularly during busy periods, despite the presence of multiple staff members.

Cleanliness

There were complaints about cleanliness, with some customers noting dirty tables and a lack of attention to the dining area.

Atmosphere

The ambiance was generally appreciated, but concerns were raised about inappropriate music choices for a family-friendly environment.
  • LV
    Llilian Valido
    Nov 9, 2025
    5.0
    Excellent smoothies wraps and bowls!! Everything is delicious and healthy! Staff is very friendly.
  • AP
    Anthony Perez
    Nov 1, 2025
    5.0
    BEST CUSTOMER SERVICE
  • MH
    Maria Hernandez
    Oct 31, 2025
    5.0
    I truly enjoyed my experience at this place. The workers are very friendly, especially Lukas. He did a tremendous job attending to me. He was welcoming, patient, and attentive. I often struggle to decide what to order, but Lukas gave me great suggestions and made the whole experience enjoyable.
  • RR
    Rebekah
    Oct 29, 2025
    5.0
    The food and smoothies are good. The customer service is great but they need to do better with the curbside pick up, it’s not a option on the app to let them know you have arrive and when you call the store no one picks up the phone.
  • SL
    sullyn leon
    Oct 26, 2025
    5.0
    Ismael was great at taking my order , awesome customer service. Speedy service as well

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours at Tropical Smoothie Cafe in Miami?

The cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday, 9:00 AM to 10:00 PM on Saturday, and 8:00 AM to 8:00 PM on Sunday.