The Palm - Miami

Reviews

• MV

  Mario Jr Verdeja

  3 days ago
  5.0
  Peter and jose and Fidel amazing!! This Resteraunt is a must try. The service, food and ambiance is amazing.
• KP

  Karla Ponce

  4 days ago
  5.0
  The General Manager, Michael Meyer, always makes me feel welcomed as soon as I walk in the door. Alexei, Jose and Fidel are always on top of their game.
• ST

  Stephan Tabah

  6 days ago
  1.0
  I have been here a few times before with a group and it was always a nice experience. I went today alone and unfortunately it was not a great experience. I showed up early (6:15) and the restaurant was almost empty. The manager decided to seat me in the darkest corner of the restaurant with no view at all. As a solo diner , i believe that being seated with a view is nice as you do not feel so alone. My bread was clearly from yesterday and reheated as it was hard as a rock. When I sent it back, the new basket was fresh. Half my oysters were completely shredded by whomever prepared the plate. My baked potato was accompanied by refrigerated cold cheese and sour cream and cold rock hard butter. Guess what happens to the baked potato when you add all these cold condiments to them. Your end up with a cold baked potato. Unfortunately, the person in front of the house was more interested in pleasing his « regulars «  and buddies than making sure the quality of the experience was up to par. On a good note , my waitress Jade was spectacular!!! She picked up on my displeasure and did all she could to make things right. Maybe someone may want to have a talk with the «  chef de cuisine » and the front of the house. I just re- edited the review. I just got my bill and they charged me for a full bottle of wine instead of a 6oz glass. Thank god I checked. Did they remove the 6oz glass charge as an apology, Yes!! Jade took care of it.
• CC

  corremoto3

  Feb 13, 2026
  5.0
  We visited The Palm (Bay Harbor Islands) for dinner meetings. We know the service, food and drinks will be spectacular and the atmosphere makes the mood lighter. Last night was another great example of exceptional service and conversation. Nigel was our server and considering we had a 7:30pm rez and the place was packed he was attentive, caring and patient. The drinks were perfect specially as I ordered off menu. I also want to shout out the server assistant Jose that shares a few laughs with me. Thank you Nigel and Jose for never disappointing and always giving us a professional and seamless dining experience.
• AL

  Astrid Laureano

  Feb 6, 2026
  1.0
  Extremely disappointing experience at The Palm Miami. I have been a loyal member since 1997 and have always received excellent service—until now. On Sunday, January 25, 2026, I arrived with my husband, waiting for my daughter, and her boyfriend. Due to medical issues, I asked to wait at our table. The host was willing to accommodate me, but the manager, Michael Meyer, overrode her decision and insisted I wait at the bar or outside—even though the restaurant was at least half empty. The manager showed no empathy, professionalism, or concern for my medical condition or long-term loyalty. As Hispanic, his dismissive behavior made me feel discriminated against. No effort was made to accommodate us or retain our business. Since Landry’s acquired The Palm, service has declined, but this was by far the worst experience. Management training is clearly needed, or leadership should reconsider his position. There are plenty of professionals who could do a far better job. I will not be returning.

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