Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Miami Subway® Restaurant at 240 NE 3 Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
While some customers enjoyed the food, there were complaints about missing ingredients, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty restrooms and unkempt dining areas.
Staff Attitude
Many customers reported that staff members displayed a lack of professionalism and were often unmotivated or unfriendly.
Operational Issues
Customers frequently noted that the location often ran out of menu items and closed earlier than advertised.
MJ
Marcus Johnson
6 days ago
4.0
I’ve stopped by this location a handful of times now, and honestly, every visit feels like a coin toss. Some days things go smoothly, and other days you walk out wondering why you bothered stopping at all. It’s really one of those hit-or-miss places.
The good first:
The store looks pretty clean most of the time, and the downtown location is convenient if you’re already in the area running errands. When the right staff is on shift, the service can actually be decent.
I’ve had one or two employees who were friendly, patient, and moved things along as best as they could. And when the food is fresh, the subs are exactly what you’d expect nothing fancy, but good enough for a quick bite.
But here’s where the place loses me: the service is wildly inconsistent. There are days when the employees look completely checked out, chatting among themselves while customers stand waiting at the counter. I get that fast food can be stressful, but sometimes the attitude is just unnecessary.
I’ve also had a couple of moments where I had to repeat my order multiple times because the person making the sandwich just wasn’t paying attention.
Another issue is the closing hours they really need to update the times or stick to what’s posted. A few times I’ve arrived well before closing, only to find the doors locked or the employees already cleaning up and refusing to take an order. It’s frustrating, especially when you walk there thinking you’ll grab something quick.
Food availability is also inconsistent. One visit they told me they were out of tomatoes, another time out of a specific bread, and once the cookies tasted like they’d been sitting out for days. It’s pretty obvious when something hasn’t been rotated or baked fresh.
Overall, I keep hoping the place will improve because the location is convenient, but it feels like management really needs to step up better training, better communication, and just a bit more pride in the service. I wouldn’t say “never go,” but definitely go knowing your experience might depend on who’s working that day.
If they could just tighten up the service and stick to their posted hours, this spot could easily be a reliable go-to. For now, it’s a solid “it’ll do if you’re nearby,” but not somewhere I’d go out of my way for.
SS
Sebastian Santana
6 days ago
5.0
Service was good, the workers had a language barrier but that didn't stop them. My sandwich was prepared beautiful.
Subway is located at 240 NE 3 Street, The Loft Downtown Condominium, Miami, FL 33132.
What are the operating hours of Subway at 240 NE 3 Street?
Subway is open Monday to Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Subway at this location offer pickup and delivery services?
Yes, Subway offers in-store pickup and delivery services at this location.
What meals are served at Subway in Miami?
They serve breakfast, lunch, and dinner.
Is Subway at 240 NE 3 Street suitable for dine-in customers?
Yes, this Subway location serves dine-in customers and also provides catering services.
How can I view the menu or place an order online for this Subway?
You can view the menu or place an order online through their official menu URL: https://subway.com/en-us/restaurant/46217-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=46217&utm_campaign=evergreen-2020
What is the phone number to contact Subway at 240 NE 3 Street?
You can reach Subway by calling +1 305-358-9425.
Are there any nearby parking options when visiting Subway?
Yes, Metropolis parking is available nearby, which can be convenient for customers driving to Subway.
What beauty and spa services are close to Subway at The Loft Downtown Condominium?
BNT Nails is a nearby beauty salon offering nail and spa services, perfect for visiting before or after your meal at Subway.
Are there childcare or educational facilities near Subway in Miami?
Yes, The Learning Experience - Miami-Biscayne preschool and child care center is located nearby, making this area convenient for families.