Subway

3.3
278 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Miami Subway® Restaurant at 240 NE 3 Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
240 NE 3 Street, Miami, FL
33132, United States

Hours

Reviews

3.3
278 reviews
5 stars
108
4 stars
46
3 stars
30
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

While some customers enjoyed the food, there were complaints about missing ingredients, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty restrooms and unkempt dining areas.

Staff Attitude

Many customers reported that staff members displayed a lack of professionalism and were often unmotivated or unfriendly.

Operational Issues

Customers frequently noted that the location often ran out of menu items and closed earlier than advertised.
  • MJ
    Marcus Johnson
    6 days ago
    4.0
    I’ve stopped by this location a handful of times now, and honestly, every visit feels like a coin toss. Some days things go smoothly, and other days you walk out wondering why you bothered stopping at all. It’s really one of those hit-or-miss places. The good first: The store looks pretty clean most of the time, and the downtown location is convenient if you’re already in the area running errands. When the right staff is on shift, the service can actually be decent. I’ve had one or two employees who were friendly, patient, and moved things along as best as they could. And when the food is fresh, the subs are exactly what you’d expect nothing fancy, but good enough for a quick bite. But here’s where the place loses me: the service is wildly inconsistent. There are days when the employees look completely checked out, chatting among themselves while customers stand waiting at the counter. I get that fast food can be stressful, but sometimes the attitude is just unnecessary. I’ve also had a couple of moments where I had to repeat my order multiple times because the person making the sandwich just wasn’t paying attention. Another issue is the closing hours they really need to update the times or stick to what’s posted. A few times I’ve arrived well before closing, only to find the doors locked or the employees already cleaning up and refusing to take an order. It’s frustrating, especially when you walk there thinking you’ll grab something quick. Food availability is also inconsistent. One visit they told me they were out of tomatoes, another time out of a specific bread, and once the cookies tasted like they’d been sitting out for days. It’s pretty obvious when something hasn’t been rotated or baked fresh. Overall, I keep hoping the place will improve because the location is convenient, but it feels like management really needs to step up better training, better communication, and just a bit more pride in the service. I wouldn’t say “never go,” but definitely go knowing your experience might depend on who’s working that day. If they could just tighten up the service and stick to their posted hours, this spot could easily be a reliable go-to. For now, it’s a solid “it’ll do if you’re nearby,” but not somewhere I’d go out of my way for.
  • SS
    Sebastian Santana
    6 days ago
    5.0
    Service was good, the workers had a language barrier but that didn't stop them. My sandwich was prepared beautiful.
  • AW
    Aaliyah Wilcox
    Nov 5, 2025
    1.0
    Fake number and doesn’t do DoorDash quick enough
  • JL
    Jaquelin de Alvarez de Álvarez
    Jun 7, 2025
    5.0
    Comes muy sano
  • BA
    Belal Abudaqqa
    Jul 31, 2019
    1.0
    9:37pm closed!

Frequently Asked Questions About Subway

Where is Subway located in Miami?

Subway is located at 240 NE 3 Street, The Loft Downtown Condominium, Miami, FL 33132.

What are the operating hours of Subway at 240 NE 3 Street?

Subway is open Monday to Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.