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Subway

3.7
(240 reviews)

Business Details

561 NE 81st Street, Miami, FL
33138, United States
(305) 795-1300
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Miami Subway® Restaurant at 561 NE 81st Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
561 NE 81st Street, Miami, FL
33138, United States

Hours

Reviews

3.7
240 reviews
5 stars
110
4 stars
47
3 stars
25
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several experiences of feeling unwelcome or ignored.

Food Quality

While some customers praised the freshness and taste of the food, others complained about poorly made sandwiches and missing items from orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables and a foul smell in the restaurant.

Staffing Issues

Several customers noted that the location is often understaffed, leading to long wait times and poor service.
  • JP
    Jorge Polanco
    1 day ago
    5.0
    Me gustó mucho este Subway. El lugar estaba limpio y me atendieron rápido. Los ingredientes se veían frescos y el sándwich estaba bien preparado. Buena experiencia, volvería otra vez.
  • ND
    Norman Depareja
    Feb 13, 2026
    3.0
    Hopefully you can speak Spanish. If not Google translate works great.
  • AC
    Alvaro Castellanos
    Jan 26, 2026
    1.0
    Fui llamado como security y hice todo lo possible por evitar escalamiento, el cliente salio hacia afuera y me explico que no quiso hacerle el pedido, le pregunte si tenia dinero y me dijo que si, le pedi a la empleada que por favor lo hiciera y ne ha respondido groseramente que yo apoyaba el excitado comportamiento del cliente, finalmente se pago lo deseado y casi llorando salio de el establecimiento.
  • 22
    2x_jxstin
    Jan 8, 2026
    5.0
    I always go here in the morning for breakfast, and everything is always organized and i’ve witnessed the food being made every morning by the manager so all these reviews saying the food is bad is straight up false
  • MY
    Muyang Yu
    Nov 13, 2025
    1.0
    I think this location needs more staff! 6 out of 10 times I order from this location on Ubereats, delivery person either couldn’t get the order because it got stolen or the delivery person has to wait up to 30 minutes to get my order. And the 3 times I visited the location in person, all 3 times I waited 30 minutes to get the order. And the guy with glasses and long dreadlocks is so rude, slow and unsanitary. I understand by him soloing at work is hard, but the manager should understand the struggle of this location and the employees. More staff need to be hired asap. This is my true advice because I have never seen a Subway is this bad and unorganized.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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