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Subway

3.6
(191 reviews)

Business Details

13769 SW 152nd St, Miami, FL
33177, United States
(305) 259-2929
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Miami Subway® Restaurant at 13769 SW 152nd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13769 SW 152nd St, Miami, FL
33177, United States

Hours

Reviews

3.6
191 reviews
5 stars
97
4 stars
29
3 stars
8
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing ingredients, and poorly prepared sandwiches.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty utensils and expired products.

Employee Attitude

Feedback indicated a lack of professionalism among employees, with some being described as unfriendly or dismissive.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about the quality and portion sizes.
  • AG
    Ana Maria Albarracin Gilbert
    Feb 22, 2026
    5.0
    ENCANTADA DE LA COMIDA Y DEL SERVICIO DE MARCELA UN ENCANTO DE PERSONA Y MUY PACIENTE PARA ATENDER DEFINITIVAMENTE REGRESARÉ
  • MV
    Monica Velosa
    Feb 16, 2026
    5.0
    Healthy food, great prices & good service!
  • MB
    Melinda Brennan
    Feb 3, 2026
    2.0
    I was genuinely appalled by the condition of this Subway location. It is clear that the owner is cutting corners and failing to maintain basic franchise standards. On my visit, only one employee was scheduled during a busy period, despite the fact that there should be at least two people working a shift. As a result, the employee was visibly overworked and the line grew unreasonably long. Portion sizes were also unacceptable. The chicken portions did not even fill Subway’s pre-portioned containers—each container had only about five small pieces of chicken. I wish I had taken photos, because the portions were shockingly small. This is not an isolated incident. I have walked in multiple times during lunch and dinner rushes to find a long line and only one person working. Whether this location needs additional owner training or entirely new management, something clearly needs to change. Subway corporate needs to step in and address this. It is unfair to customers, and even more unfair to the employees who are being stretched thin while trying to keep the store running. They deserve better.
  • AM
    Ariel Martinez
    Jan 28, 2026
    1.0
    Pésima atención de la trabajadora , tratan a los q piden online , como si no fueran clientes , y vienen otras personas de la calle igual y las atienden primero q uno q estaba ahi esperando , no entiendo tantos años hiendo al subway y esta vez la peor de mi vida
  • AM
    Ariel Martinez
    Jan 28, 2026
    1.0
    La peor del siglo , la trabajadora no sabe atender , vine por una orden q hice online y me dice q no estaba lista , y pues siguió atendiendo a las demás personas antes q a mi , una mala atención q no se puede toleral , trabajadores incompetentes q hay aqui

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