Subway

3.6
401 reviews
Get DirectionsCallWebsite

Business Details

1741 NW 20th Street, Miami, FL
33142, United States
(305) 545-0087
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Miami Subway® Restaurant at 1741 NW 20th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1741 NW 20th Street, Miami, FL
33142, United States

Hours

Reviews

3.6
401 reviews
5 stars
201
4 stars
59
3 stars
27
2 stars
15
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and inadequate service.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders and lack of fresh ingredients.

Bilingual Staff

Customers expressed a need for bilingual staff to accommodate both English and Spanish speakers.

Cleanliness

While some reviews praised cleanliness, others reported unsanitary conditions, particularly in restrooms.
  • JJ
    Judith Jimenez
    3 days ago
    1.0
    De las señoras q atienden hay una gordita q es súper grosera y odiosa , e ido varias veces a comprar y me dice q la tienda está cerrada , y cuando le digo q q estoy adentro y q está abierta me dice en mal tono . No tenemos luz ni sistema .. Es demasiado grosera , y te atiende de mala gana y te habla de forma grosera
  • DP
    David palacios
    Nov 10, 2025
    1.0
    Muy tardado aproximadamente 20 minutos
  • MG
    Maria camila Alarcon gil
    Oct 5, 2025
    5.0
    Me gustó mucho la atención de Susana vengo muy a menudo todas son muy buenas atendiendo, pero Susana tuvo algo en especial, armó mi Bowl de una manera muy organizada y fácil de comer me gustó mucho. Aparte es muy amable y rápida Aconsejo mucho venir a este lugar y espero sean atendidos por ella.
  • RF
    Raul Fernandez
    Sep 20, 2025
    5.0
    Exelente atención al cliente. Exelente servicio. Muy complacidos.
  • AL
    Attila Laszlo
    Aug 26, 2025
    1.0
    Yall need to hire people who speaks Spanish and English all this damn chatter and my food is not ready I ordered at 5 pm it was suppose to be ready at 645 I come by I getnit she busy people in the line she's not trained to use the register she cant read the screen whats what from an order and she just tells her life story I ordered because I have to work and I been waiting for 30 minutes my food still not ready but I get to listen her life story and be late from work because she doesn't know how to refund me. Horrible this subway used to be my favorite
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Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 1741 NW 20th Street, Miami, FL 33142, United States.

What are the operating hours of this Subway location?

This Subway is open Monday to Thursday from 8:00 AM to 9:00 PM, Friday and Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.