Brand Certified
Pollo Tropical
3.9(2170 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
741 N. W. 37th Avenue, Miami, FL
33125, United States
Certified by Pollo Tropical • Mar 01, 2026
(305) 541-3161
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/miami/741-n.-w.-37th-avenue
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.9
2,170 reviews
5 stars
1,172
4 stars
352
3 stars
226
2 stars
84
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the friendly and attentive service, with specific mentions of staff members providing excellent assistance.
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and bathrooms.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistent quality, including overcooked chicken and insufficient portions.
Order Accuracy
Several customers reported issues with order accuracy, particularly with takeout orders being incomplete or incorrect.
- LFLittle Flower Follower3 days ago4.0Helpful cashier. Long line during lunch time. The tables where dirty since it was rush hour.
- JPJohn PerdomoFeb 11, 20264.0Food is amazing, as well as the locale, extra clean. Only reason for which I gave 4 stars was due to my order missing an item. I'll update the rating on my next visit.
- LCLissette Perez CastilloFeb 7, 20265.0Me senti muy bien atendida por todas en especial Anita y Yamila.
- BHBrett HelmsFeb 5, 20262.0It should not take 23 minutes for a single chicken sandwich wrap at a Pollo Tropical that has no drive through. Please work on efficiency.
- TCTiffany CuelloFeb 3, 20264.0Stopped here for a some food. For fast food latino style not bad. Prices reasonable. Staff busy but helpful. Food was good. Its not gonna be homemade of course but for what it is, its very tasty.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical at 741 N. W. 37th Avenue?
Delivery is available daily from 10:00 AM to 11:30 PM.
Where is Pollo Tropical located?
It is located at 741 N. W. 37th Avenue, Miami, FL 33125, United States.
What type of cuisine does Pollo Tropical offer?
Pollo Tropical offers Latin American cuisine with a creative take on traditional Cuban dishes including their signature grilled chicken and mojo roast pork.
What payment methods are accepted at Pollo Tropical?
They accept American Express, Discover, MasterCard, and Visa.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical has both delivery and takeout options available.
Are there vegetarian options available at Pollo Tropical?
Yes, Pollo Tropical serves vegetarian dishes.
Is Pollo Tropical wheelchair accessible?
Yes, Pollo Tropical has wheelchair accessible entrances, seating, parking, and restrooms.
Does Pollo Tropical have seating and accommodate families?
Yes, the restaurant has seating, welcomes families, and has high chairs available.
What nearby places can I visit along with Pollo Tropical at 741 N. W. 37th Avenue?
Nearby places include Kuba Kitchen, a Cuban and Caribbean restaurant, Flagami Liquor Store for shopping, and Dunkin' Donuts for coffee and desserts.
How can nearby businesses like Chevy gas station or Marazul Miami travel services assist me when visiting Pollo Tropical?
Chevy gas station is convenient if you need to refuel before or after dining, while Marazul Miami offers travel services if you're planning a trip and want to enjoy a meal at Pollo Tropical beforehand.
What fast food options are available near Pollo Tropical at this location?
Nearby fast food restaurants include Wendy's and Burger King for quick meal alternatives or to enjoy before or after your visit to Pollo Tropical.
Brand Certified Facts from Pollo Tropical
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Certified March 01, 2026Yext Knowledge Graph
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