Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
1,856 reviews
5 stars
999
4 stars
326
3 stars
196
2 stars
87
1 star
248
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as cold or overcooked items, missing ingredients, and small portion sizes.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others reported rude or unprofessional behavior, particularly from management.
Order Accuracy
Many reviews highlighted frequent issues with missing items in orders, leading to customer frustration.
Cleanliness
While some customers noted cleanliness in the dining area, others pointed out unsanitary conditions in bathrooms and service areas.
Value for Money
Customers expressed disappointment over rising prices and diminishing portion sizes, questioning the value of their meals.
- YYYami2 days ago5.0Comida muy sabrosa , customer service divino , me gusta mucho
- ACAlvaro CastroNov 8, 20252.0I ordered a ropa vieja tropichop and I got a chicken tropichop, well i almost didn’t even get the chicken i got a few pieces of chicken thats not even a slice of chicken breast, at first I didn’t care I got chicken instead but when I opened it and saw the size of the chicken I lost it. Everything else was acceptable but the tropichop is a steal
- SRSairelis ReyesNov 5, 20251.0No es primera vez que me pasa y es una falta de respeto que pagues solo por arroz y frijoles Esa carne se la das a un niño y se queda con hambre.
- FVFranklin VásquezNov 2, 20254.0Una buen lugar para compartir con familiares y amigos.
- DMDaniel MartinezOct 11, 20253.0Good service, but a lot of items were out of stock, the cesar salad didn't have a good flavor and the chicken sandwich bun was cold
Frequently Asked Questions About Pollo Tropical
What are the regular delivery hours for Pollo Tropical at 7090 Coral Way?
The delivery hours are from 10:00 AM to 11:30 PM every day of the week.
What are the in-store dining hours at Pollo Tropical on Coral Way?
The restaurant is open for in-store dining from 10:00 AM until midnight daily.
Is Pollo Tropical open on major holidays?
Pollo Tropical is closed on December 25th as per their holiday hours.
Where is Pollo Tropical located?
Pollo Tropical is located at 7090 Coral Way, Miami, FL 33155, USA.
Does Pollo Tropical offer delivery and how can I order?
Yes, Pollo Tropical offers delivery. You can order online at https://order.pollotropical.com/menu/pollo-tropical-coral-terracemiami-fl?handoff=delivery.
What types of cuisine and dishes does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American inspired dishes, including fresh 24-hour citrus marinated grilled chicken, Mojo roast pork, black beans and rice, and TropiChop bowls.
What payment options are available at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa payment cards.
Are there any nearby banks close to Pollo Tropical for convenient errands?
Yes, Amerant Bank is located nearby, convenient if you need bank services before or after your meal.
What nearby places can I visit for car services while dining at Pollo Tropical?
El Car Wash and Braman Honda are close by, so you can get your car washed or serviced while enjoying a meal at Pollo Tropical.
Are there beauty and healthcare services near Pollo Tropical?
Yes, there are several nearby such as Colour Parlor Hair & Nails, DM Salon Med Spa, Mora Family Dentistry, and GLG Medical Center, making it easy to combine errands with your visit.