Brand Certified
Pollo Tropical
3.9(1885 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
7090 Coral Way, Miami, FL
33155, United States
Certified by Pollo Tropical • Mar 01, 2026
(305) 261-6021
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/miami/7090-coral-way
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.9
1,885 reviews
5 stars
1,019
4 stars
329
3 stars
196
2 stars
88
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Portion Sizes
Many customers expressed disappointment with the small portion sizes relative to the price, feeling that they did not receive good value for their money.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting specific staff members who provided excellent service.
- SCshavonne CuellaFeb 20, 20261.0It's been 3 years since I've been to this location and I remember why. There's always a problem with something. What are you thinking serving this to my family? Disgusting. Spending so much money for food not made correctly is a big disappointment.
- DZDaniel ZFeb 18, 20262.0The staff was very inattentive and unwelcoming. They see customers walk in but don’t acknowledge them, and when you ask for service, they act annoyed. The girls at the front were rude in their tone and attitude. If someone doesn’t enjoy working with the public, this may not be the right job for them. Customer service and professionalism should be a priority.
- ARA RICHARDSONFeb 16, 20261.0Did not receive what I ordered/paid for.. When I tried to get it corrected they basically told me they were to busy to deal with it. Will not return. They do not care about thier customers.
- MTMirtha TapanesFeb 11, 20265.0Hoy fui a comer a pollo tropical donde tuve una experiencia un poco desagradable, ya que tuve que esperar para que me atendieran sin tener línea delante ,sino porque no tenían cajas abierta la cajera muy amable me atendió, pero al parecer el señor manager estaba algo molesto donde llegó y tiro la caja muy incómodo, creo que esa no es la mejor actitud delante de los clientes y menos luego de hacernos esperar, la comida espectacular y la atención de la cajera mejor imposible, es una lástima el manager que tienen tan grosero
- BVB. Doer VAFeb 8, 20265.0I'm very happy with this store, they have an excellent customer service, specially a young man who always pay attention to every people needs, I don't know his name but today 02/08/2026 around 730pm he was working and was politely and nice as always, in general great environment and teamwork 👍
Frequently Asked Questions About Pollo Tropical
What are the regular delivery hours for Pollo Tropical at 7090 Coral Way?
The delivery hours are from 10:00 AM to 11:30 PM every day of the week.
What are the in-store dining hours at Pollo Tropical on Coral Way?
The restaurant is open for in-store dining from 10:00 AM until midnight daily.
Is Pollo Tropical open on major holidays?
Pollo Tropical is closed on December 25th as per their holiday hours.
Where is Pollo Tropical located?
Pollo Tropical is located at 7090 Coral Way, Miami, FL 33155, USA.
Does Pollo Tropical offer delivery and how can I order?
Yes, Pollo Tropical offers delivery. You can order online at https://order.pollotropical.com/menu/pollo-tropical-coral-terracemiami-fl?handoff=delivery.
What types of cuisine and dishes does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American inspired dishes, including fresh 24-hour citrus marinated grilled chicken, Mojo roast pork, black beans and rice, and TropiChop bowls.
What payment options are available at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa payment cards.
Are there any nearby banks close to Pollo Tropical for convenient errands?
Yes, Amerant Bank is located nearby, convenient if you need bank services before or after your meal.
What nearby places can I visit for car services while dining at Pollo Tropical?
El Car Wash and Braman Honda are close by, so you can get your car washed or serviced while enjoying a meal at Pollo Tropical.
Are there beauty and healthcare services near Pollo Tropical?
Yes, there are several nearby such as Colour Parlor Hair & Nails, DM Salon Med Spa, Mora Family Dentistry, and GLG Medical Center, making it easy to combine errands with your visit.
Brand Certified Facts from Pollo Tropical
Pollo Tropical partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: