Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
2,638 reviews
5 stars
1,316
4 stars
427
3 stars
268
2 stars
152
1 star
475
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as burnt chicken, undercooked meals, and incorrect orders.
Customer Service
Service quality varied significantly; some staff were praised for their friendliness, while others were criticized for rudeness and poor attitude.
Cleanliness
Multiple reviews mentioned cleanliness issues, including dirty tables and bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items from meals.
- EMEduardo Moreno4 days ago5.0La comida en este restaurante es muy sabrosa. El servicio es como ningún otro lugar.
- DRDillys RamirezDec 28, 20251.0Horrible soup and I asked for the big one expecting something good look this just like a baby soup ñ and is small the large now … never ever again
- SMSilvia MDec 15, 20252.0Consistently the worst location in Miami and broward. Sadly the closest one to my home. They gave me all breast meat, and burned at that, in the family meal. They also always under fill the rice.
- RGRenata GatchiDec 8, 20254.0Buenas tardes! El día de ayer estuve en el restaurante y la verdad por parte del cajero muy grosero mala cara y siempre estuvo molesto. Todo cambio mi expectativa en el lugar a la hora del servicio me atendieron dos chicas super amable me pude fijar en sus nombre Nadezka y Nubia dos chicas super educadas siempre fueron respetuosas ,de¡ BUENAS NOCHES,BUEN PROVECHO !y una de ellas con mucha educación y siempre tuvo una sonrisa agradable ..ya la hora de un cambio que necesite siempre estuvo a la orden ,les pedí salsa y también sin mala cara me atendieron.personas así como esa dos chicas que saben tener contacto con el servicio al público es que deben formar ..bien por ella dos..las felicito .
- GSGumersindo Danger SeijoDec 5, 20253.0Very full. So the service is very slow and it was after 2 pm. Bathroom were not cleaned properly, water around the floor. The tables in the main salon were not clean and garbage can overloaded...That happens when the managers stayed in their office and doesn't walk around their store.
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours of Pollo Tropical at 1277 SW 8th Street?
Pollo Tropical is open daily from 10:00 AM to midnight.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery with hours from 10:00 AM to 11:30 PM every day.
Where can I view the menu for Pollo Tropical?
You can view the menu at https://www.pollotropical.com/menu or order online at https://order.pollotropical.com/menu/pollo-tropical-sw-8th-stlittle-havana-fl/.
What payment methods does Pollo Tropical accept?
They accept American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments.
Is Pollo Tropical suitable for families and children?
Yes, Pollo Tropical welcomes families and children and has a children's menu and high chairs available.
Does Pollo Tropical have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, parking, seating, and restrooms.
Are there options for vegetarian guests at Pollo Tropical?
Yes, Pollo Tropical serves vegetarian food options.
What nearby places can I visit before or after dining at Pollo Tropical?
You can visit the Bay of Pigs Memorial, a public park and plaza, or explore the nearby Art Emporium Gallery, a cultural center and art gallery.
How can nearby transit or services like Western Union help me when visiting Pollo Tropical?
Western Union near Pollo Tropical offers money transfer services useful for travelers. Additionally, nearby mobile phone stores like Metro by T-Mobile can assist with communication needs when visiting the area.
Are there other dining options near Pollo Tropical in Little Havana?
Yes, nearby dining options include El Gato Tuerto #2, a Mexican restaurant and bar; Whiskylucan Taqueria and Bar; and the Nuevo Siglo Supermarket which also serves Cuban cuisine.