Brand Certified
Pollo Tropical
3.7(2671 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
1277 SW 8th Street, Miami, FL
33135, United States
Certified by Pollo Tropical • Mar 01, 2026
(305) 856-9221
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/miami/1277-sw-8th-street
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.7
2,671 reviews
5 stars
1,332
4 stars
432
3 stars
272
2 stars
154
1 star
481
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the flavors while others reported issues with undercooked or burnt items.
Customer Service
Customer service experiences vary widely; some staff are praised for their friendliness, while others are criticized for rudeness and poor attitude.
Cleanliness
Concerns raised about cleanliness in the restaurant, including dirty tables and bathrooms.
Value for Money
Customers appreciate the affordable prices, but some feel the portion sizes and quality do not justify the cost.
- FRFabiola RiveraFeb 19, 20264.0I like the food here, but today February 19, 2026 I came to pick up an order,I spend $13.78. However, my bank transactions says $16:48 when I ask why I was overcharged they said, ask your bank. Be careful a lot of companies are doing this, Don Pan bakery at 27 avenue also did the same to me. The receipt says an amount, but the bank transactions another.
- RGRigoberto GarciaFeb 14, 20262.0Van ya 3 beses que compro un pollo entero y se nota que le faltan partes y la pechuga no viene completa. Se ve claramente que la cortan y le quintan partes . Eso es un robo .. antes te vendían el pollo entero ahora parece medio pollo y unos pedazos . 😡
- ASA SLFeb 10, 20265.0Stopped by the Pollo Tropical on 8th Street last night and it reminded me why I keep coming back. The drive-thru customer service is always great, especially when the lady with the short curly hair is working. She’s always kind and takes the time to let me know how I can save on my order, which I really appreciate The food is consistently good, especially my usual half chicken with yellow rice and salad, always fresh and well made. Thank you for making my days after work easier.
- MLMarco LozanoFeb 7, 20261.0La peir comida que he provado de un pollo tropical el arroz parecia pordrs de duro. El pollo todo quemado me dio dolor de estomago despues de comer ahi no valengan a este local el servicio de la cajera de anoche de la ventanilla a las 8pm fue pésimo una senora maleducada y el manager peor, alejense de este lugar si no quieren enfermarse sel estomago .
- AMAndres Felipe Ramirez MartinezFeb 6, 20261.0La atención es pésima de las chicas del servicio siempre te atienden con prisa y de paso te atienden de mala manera mucha falta de respeto por el cliente !! Acabo de tener una muy mala experiencia con una de las chicas llamada meylin ubicado en la calle 8 !!! Súper mala atención de la chica no le importa los clientes en estos momentos todos los clientes se están quejando de su atención pesada la chica muy mala su actitud
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours of Pollo Tropical at 1277 SW 8th Street?
Pollo Tropical is open daily from 10:00 AM to midnight.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery with hours from 10:00 AM to 11:30 PM every day.
Where can I view the menu for Pollo Tropical?
You can view the menu at https://www.pollotropical.com/menu or order online at https://order.pollotropical.com/menu/pollo-tropical-sw-8th-stlittle-havana-fl/.
What payment methods does Pollo Tropical accept?
They accept American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments.
Is Pollo Tropical suitable for families and children?
Yes, Pollo Tropical welcomes families and children and has a children's menu and high chairs available.
Does Pollo Tropical have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, parking, seating, and restrooms.
Are there options for vegetarian guests at Pollo Tropical?
Yes, Pollo Tropical serves vegetarian food options.
What nearby places can I visit before or after dining at Pollo Tropical?
You can visit the Bay of Pigs Memorial, a public park and plaza, or explore the nearby Art Emporium Gallery, a cultural center and art gallery.
How can nearby transit or services like Western Union help me when visiting Pollo Tropical?
Western Union near Pollo Tropical offers money transfer services useful for travelers. Additionally, nearby mobile phone stores like Metro by T-Mobile can assist with communication needs when visiting the area.
Are there other dining options near Pollo Tropical in Little Havana?
Yes, nearby dining options include El Gato Tuerto #2, a Mexican restaurant and bar; Whiskylucan Taqueria and Bar; and the Nuevo Siglo Supermarket which also serves Cuban cuisine.
Brand Certified Facts from Pollo Tropical
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Certified March 01, 2026Yext Knowledge Graph
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