Brand Certified
Pollo Tropical
3.8(1486 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
8200 NW 27th Avenue, Miami, FL
33147, United States
Certified by Pollo Tropical • Mar 01, 2026
(305) 835-7233
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/miami/8200-nw-27th-avenue
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.8
1,486 reviews
5 stars
727
4 stars
264
3 stars
170
2 stars
80
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, missing items in orders, and rude staff interactions.
Food Quality
Several reviews highlighted problems with food quality, including raw or overcooked chicken, stale sides, and inconsistent portion sizes.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the food when it was fresh.
- AEAndrew Epstein6 days ago3.0Staff will try to rip you off but atleast the chicken was clean and tasty
- MPMarileysi Leyva PerezFeb 11, 20261.0Quiero decirles a modo de sugerencia que tienen mucho que mejorar el piso y las mesas están más sucio que un baño público fuimos ahora se les acabó el pollo no tienen servilletas el servicio es pésimo y vuelvo y repito de la limpieza ni hablar no he visto en este país un lugar donde es para comer tan sucio
- KSK. SalinasFeb 10, 20265.0My favorite place to go when I visit my city 305 I wish they have mi pollo in arizona
- LFLuciano FernandezFeb 3, 20261.0Un desastre todo. 20 minutos para que te tomen la orden. Le preguntas a la gente de la cocina y nadie sabe quien te atiende. Para después no tener el producto que uno pide y te den las cosas que solo tienen. Los mismo empleados peleándose entre sí por quien hace las cosas.
- BPBeberling PalaciosJan 26, 20261.0Pague lo mismo que otros clientes y recibí a diferencia de ellos , esto? Unos pedazos de pollo refrito , no fresco , no cortado al momento , si no cortado y refrito que evidentemente vi cuando lo pusieron de regreso en la freidora. Deberian de tener personas cuidado su producto, tienen un menu deberian cumplir con lo ofertado y la orden no debería estar servida si no esta completa, saltaron 3 numeros antes de entregar mi orden haniendo crispy chicken en las bandejas para darme dste pollo refrito. Adjunto la foto de que me vendieron solo el empanzado frito en vez de pollo.
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours for Pollo Tropical at 8200 NW 27th Avenue?
Pollo Tropical is open daily from 10:00 AM to midnight.
Does Pollo Tropical offer delivery service and what are the delivery hours?
Yes, Pollo Tropical offers delivery daily from 10:00 AM to 11:30 PM.
Where can I find the menu for Pollo Tropical online?
You can view the menu at https://www.pollotropical.com/menu.
What types of cuisine does Pollo Tropical specialize in?
Pollo Tropical specializes in Cuban dishes and Latin American flavors, featuring items like grilled chicken and mojo roast pork.
Does Pollo Tropical accommodate families and children?
Yes, Pollo Tropical welcomes families and has a children's menu available.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards.
Is Pollo Tropical wheelchair accessible and does it offer parking?
Yes, the location has wheelchair accessible entrances, seating, restrooms, and free parking available.
Are there any special holiday closures I should be aware of at Pollo Tropical?
Pollo Tropical is closed on Christmas Day, December 25, 2024.
What nearby places can I visit before or after dining at Pollo Tropical?
Nearby, you can visit Presidente Supermarket for grocery shopping, Tina Nails for beauty services, and Snappers Restaurant for additional dining options.
How can nearby transit or local shops benefit my visit to Pollo Tropical?
Nearby places like Metro by T-Mobile and Wells Fargo ATM provide convenient services, and visiting clothing stores like Citi Trends or Rainbow Shops can enrich your experience in the area.
Brand Certified Facts from Pollo Tropical
Pollo Tropical partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: