Brand Certified
Pollo Tropical
3.8(1599 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
13998 S. W. 56th Street, Miami, FL
33175, United States
Certified by Pollo Tropical • Mar 01, 2026
(305) 382-1399
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/miami/13998-s.-w.-56th-street
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.8
1,599 reviews
5 stars
837
4 stars
256
3 stars
173
2 stars
77
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising staff while others noted rudeness and poor management.
Food Quality
Mixed reviews on food quality; some enjoyed the flavor while others complained about portion sizes and food being cold or poorly prepared.
Order Accuracy
Frequent issues with incorrect or incomplete orders, leading to customer frustration.
Cleanliness
Concerns raised about cleanliness and sanitation practices in the restaurant.
Value for Money
Some customers felt the prices were reasonable, while others believed the quality did not justify the cost.
- CRClaudia Morales Restrepo.Feb 11, 20265.0Todo me gusta mucho de tropical.
- CMChidalta MendezJan 31, 20265.0Nice
- DDDelvisDJan 28, 20265.0I have my luch here so often because it has great service and good chicken as I love it. Wonderful people at this Pollo Tropical in Kendal
- NBNorma BarriosJan 16, 20265.0Fue un placer tratar con Alejandro
- AAAnibalJan 6, 20265.0De verdad muy agradecido por la comida la atención y la hospitalidad que me brindó todo el personal de este turno nocturno hoy excelente comida atención y lugar organizado limpio amplio parqueo buen precio
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours for Pollo Tropical on weekdays?
Pollo Tropical is open from 10:00 AM to midnight (12:00 AM) Monday through Friday.
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service daily from 10:00 AM to 11:30 PM.
Where is Pollo Tropical located?
Pollo Tropical is located at 13998 S. W. 56th Street, Miami, FL 33175, USA.
What types of cuisine does Pollo Tropical specialize in?
Pollo Tropical specializes in Cuban and Latin American cuisine with a creative twist on traditional flavors.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments.
Does Pollo Tropical have seating and family-friendly amenities?
Yes, Pollo Tropical has seating, including outdoor seating, offers a children's menu, high chairs, and welcomes families and children.
Is Pollo Tropical open on holidays?
Pollo Tropical is closed on December 25, 2024 (Christmas Day).
Are there nearby grocery stores or supermarkets where I can shop before or after dining?
Yes, Publix Super Market at Miller Square is a nearby supermarket where you can shop conveniently before or after visiting Pollo Tropical.
What gas stations are near Pollo Tropical if I need to fuel up around my visit?
Nearby gas stations include Downstairs Market, Miller Service Station, and Orion Gas Station, all convenient options near Pollo Tropical.
Are there any nearby pharmacies or health-related services close to Pollo Tropical?
Yes, CVS Pharmacy is nearby for your pharmacy needs, and Family Dentistry & Orthodontics is also in the area.
Brand Certified Facts from Pollo Tropical
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Certified March 01, 2026Yext Knowledge Graph
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