Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
1,812 reviews
5 stars
950
4 stars
290
3 stars
167
2 stars
92
1 star
313
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh, flavorful, and well-prepared, although some noted issues with portion sizes and occasional dryness.
Customer Service
Service quality varied significantly; while some staff members received high praise for their friendliness and professionalism, others were criticized for rudeness and poor service.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers reported issues with incorrect orders and long wait times, indicating a need for improvement in order management.
- FMFRANCISCO MARIN5 days ago4.0Everything was good
- SCSamuel CowanJan 3, 20265.0Muy rico
- JJJzusLuvliftedmeDec 22, 20255.0Great meal.very clean seating area. Many workers, only a few who speak fluent English, but helpful as they could be. The food was fresh and flavorful. Wish sauces had a little more spicy taste.
- AFAngel FaracoDec 14, 20254.0Comida rápida con las Tres B....pero el personal nada que mejora...siempre de mal humor!! Hoy la protagonista del mal humor se llamaba Odilia!
- EPEnrique De La PenaNov 23, 20255.0Fast, healthy, affordable food to go or stay
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical on weekdays?
Pollo Tropical delivers every day from 10:00 AM to 11:30 PM.
Where is Pollo Tropical located?
Pollo Tropical is located at 10575 N. W. 41 Street, Miami, FL 33178, USA.
What type of cuisine does Pollo Tropical offer?
Pollo Tropical offers Cuban and Latin American dishes, including their signature grilled chicken and mojo roast pork.
Does Pollo Tropical offer online ordering or delivery services?
Yes, you can order delivery online through their website at https://order.pollotropical.com/menu/pollo-tropical-nw-41st-stmiami-fl?handoff=delivery.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments.
Does Pollo Tropical have seating available and is it wheelchair accessible?
Yes, Pollo Tropical has seating, including outdoor seating, and features wheelchair accessible entrances, parking, seating, and restrooms.
Is Pollo Tropical open on holidays?
Pollo Tropical is closed on December 25, 2024 (Christmas Day) but operates normally on other days.
What are some nearby places customers might visit before or after dining at Pollo Tropical?
Nearby places include Olivos Restaurant, Ollie Sports Bar & Grill, My Beauty Square Doral, and Wells Fargo Bank, offering dining, entertainment, beauty services, and banking.
Can I visit a spa or beauty salon near Pollo Tropical?
Yes, several nearby options include My Revive Inc, MG Hair Beauty Salon, Cave Brows and Lashes, Angy Rojas Nails, and Dina's Nail.
What should customers know about parking when visiting Pollo Tropical?
Pollo Tropical offers free parking in their parking lot, making it convenient to visit by car.