Papa Johns Pizza

3.4
492 reviews
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Business Details

8849 Biscayne Blvd, Miami, FL
33138, United States
(305) 754-2666
https://locations.papajohns.com/united-states/fl/33138/miami/8849-biscayne-blvd
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Miami, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Miami pizza for any occasion. Call us for pizza delivery in Miami or stop by 8849 Biscayne Blvd for carryout to order the best pizza in Miami, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8849 Biscayne Blvd, Miami, FL
33138, United States

Hours

Reviews

3.4
492 reviews
5 stars
216
4 stars
68
3 stars
35
2 stars
28
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to inquiries.

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and unsanitary conditions.

Delivery Issues

Several reviews mentioned significant delays in delivery, with some orders taking over two hours and others being canceled without proper communication.

Management Problems

Feedback indicated issues with management, including unprofessional behavior from managers and a lack of effective oversight in operations.
  • JM
    John Metellus
    Dec 24, 2025
    1.0
    Didn’t get my food
  • JJ
    JEY
    Dec 7, 2025
    3.0
    Too much crust around the rim .. should only be 1/4" crust around the pizza .. NOT 2.5" -Unacceptable - and PIZZA was under baked and hardly any cheese .
  • GB
    Giu buono
    Nov 26, 2025
    1.0
    Worst experience with Papa Jhons, I did a online order last Saturday to pickup the app said 12:10 will be ready, I arrived 12:15 at location, they were lost, more than 10 people inside waiting, the phone didn’t stop ringing and nobody answered, I waited patiently till 12:50 , I saw my pizza was ready at the shelf, so I pickup my pizza and the employee started screaming with me: HEY YOU CANNOT DO IT!!! I said WHAT? My pizza is ready after 40 minutes and you have here more than 20 pizzas ready and a bunch of people waiting, why make more ??? So I got my pizza 🍕 and left without my garlic knots (that I paid) and they never refund me , after that he started delivering the pizzas to the customer, and the customers said to me : Thanks for be the first one to complain. Ps: Still waiting for my money back 🤦🏻‍♂️
  • YR
    Yanet Ravelo
    Oct 20, 2025
    1.0
    Order number 0026 by Sovena 10/20/25 time 3 pm to 3:23 pm. The cashier had bad attitude with costumers. Bad experience with this cashier.
  • MJ
    maxime jimenez
    Oct 8, 2025
    5.0
    This location must’ve got new management because I haven’t ordered here since a couple years ago due to bad service and food prep but I’ve ordered 3 times since last month and I’m impressed at how good the food has improved and delivery time as well my food actually comes hot and prepared the way I specified. Great food great service MUST TRY THIS LOCATION
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 8849 Biscayne Blvd, Miami?

Delivery is available Monday through Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to 12:30 AM.

Can I order pizza for takeout from Papa Johns Pizza in Miami?

Yes, takeout is available daily from 10:00 AM to 12:40 AM Monday through Thursday, until 1:40 AM on Friday and Saturday, and until 12:10 AM on Sunday.