At Papa Johns Pizza in Miami, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Miami pizza for any occasion. Call us for pizza delivery in Miami or stop by 20312 NW 2nd Avenue for carryout to order the best pizza in Miami, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including long wait times on the phone, rude staff, and unresolved issues with orders.
Order Accuracy
Many customers reported receiving incorrect orders, with issues ranging from wrong items to missing components.
Delivery Issues
Customers frequently experienced delays in delivery, with some waiting over two hours for their orders.
Food Quality
Several reviews mentioned dissatisfaction with the quality of the food, including cold pizzas, undercooked items, and overall poor taste.
Staff Behavior
There were complaints about unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
GG
Glenda Gonzalez
Dec 28, 2025
4.0
Pizza was delicious only thing was we asked for well done and the pie was not made well done.
RY
Rika check You
Dec 27, 2025
5.0
On Xmas Eve .. the line was pretty line but thanks to order online did help me out quicker ..
AP
Aaliyah Parlins
Dec 23, 2025
1.0
THIS WAS HORRIBLE!!!! I ordered online at 6 PM and did not receive my food until 8 PM, EIGHT OCLOCK. I had to constantly call over and over and I would get put on hold for 30mins, THEN when they finally answered the manager said oh Im sending the delivery driver now and then began to press the stages on the website to delivered, when my food had not been delivered yet. CUSTOMER SERVICE IS HORRIBLE AND YOU NEED TO DO BETTER. ANSWER THE PHONE AND COMMUNICATE TO YOUR CUSTOMERS . DO BETTER!!
MC
Miguel Chicas
Nov 29, 2025
1.0
Place is just takeout, it's probably better to just order in advance, we were in the area and dropped in which was not an ideal situation, atmosphere is non-existent felt very weird waiting there. The clerk didn't ask for a name so a second clerk didn't want to give us our pizza because the original one wrote some random name, also the paying was a pain as well.
JJ
Ja'na
Nov 22, 2025
5.0
Pizza at this location is cooked great. Inside the waiting areas is hot as hell though. Sometimes it’s a long wait depending on the time of the afternoon and how many staff are there.
What are the delivery hours for Papa Johns Pizza in Miami, FL?
Papa Johns Pizza delivers Monday through Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 3:00 AM, and Sunday from 10:00 AM to 1:00 AM.
Does Papa Johns Pizza offer takeout services?
Yes, takeout is available daily from 10:00 AM to 12:40 AM Monday through Thursday and Sunday, and until 2:40 AM on Friday and Saturday.
How can I order Papa Johns Pizza online for delivery or pickup?
You can order online for delivery or pickup through their official website links provided: delivery orders at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/555 and pickup at https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/555.
Are there any special hours or closures for holidays?
On December 24th, Papa Johns operates from 10:00 AM to 11:00 PM. The restaurant is closed on December 25th. On December 31st and January 1st, hours are from 10:00 AM to 1:00 AM.
What types of food does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery?
Yes, they offer no-contact delivery services for customer safety and convenience.
What is the address and contact information for Papa Johns Pizza in Miami?
The address is 20312 NW 2nd Avenue, Miami, FL 33169. The main phone number is +1 305-770-3411.
What nearby businesses or services can customers visit around Papa Johns Pizza?
Nearby you can find United Check Cashing for banking needs, M&K Boutique Salon for clothing and beauty services, and Sweet Hand Kathy's bakery and Caribbean restaurant to explore.
Are there other food options near Papa Johns Pizza in Miami?
Yes, nearby food options include Sweet Hand Kathy's, a Caribbean restaurant and bakery, providing a different cuisine choice near Papa Johns.
How can nearby places benefit customers visiting Papa Johns Pizza?
Customers visiting Papa Johns can conveniently handle errands like banking at United Check Cashing or enjoy beauty treatments at M&K Boutique Salon before or after their meal, making the location well-suited for combined activities.