Papa Johns Pizza

3.0
865 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Miami, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Miami pizza for any occasion. Call us for pizza delivery in Miami or stop by 20312 NW 2nd Avenue for carryout to order the best pizza in Miami, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
20312 NW 2nd Avenue, Miami, FL
33169, United States

Hours

Reviews

3.0
865 reviews
5 stars
291
4 stars
115
3 stars
83
2 stars
76
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times on the phone, rude staff, and unresolved issues with orders.

Order Accuracy

Many customers reported receiving incorrect orders, with issues ranging from wrong items to missing components.

Delivery Issues

Customers frequently experienced delays in delivery, with some waiting over two hours for their orders.

Food Quality

Several reviews mentioned dissatisfaction with the quality of the food, including cold pizzas, undercooked items, and overall poor taste.

Staff Behavior

There were complaints about unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
  • GG
    Glenda Gonzalez
    Dec 28, 2025
    4.0
    Pizza was delicious only thing was we asked for well done and the pie was not made well done.
  • RY
    Rika check You
    Dec 27, 2025
    5.0
    On Xmas Eve .. the line was pretty line but thanks to order online did help me out quicker ..
  • AP
    Aaliyah Parlins
    Dec 23, 2025
    1.0
    THIS WAS HORRIBLE!!!! I ordered online at 6 PM and did not receive my food until 8 PM, EIGHT OCLOCK. I had to constantly call over and over and I would get put on hold for 30mins, THEN when they finally answered the manager said oh Im sending the delivery driver now and then began to press the stages on the website to delivered, when my food had not been delivered yet. CUSTOMER SERVICE IS HORRIBLE AND YOU NEED TO DO BETTER. ANSWER THE PHONE AND COMMUNICATE TO YOUR CUSTOMERS . DO BETTER!!
  • MC
    Miguel Chicas
    Nov 29, 2025
    1.0
    Place is just takeout, it's probably better to just order in advance, we were in the area and dropped in which was not an ideal situation, atmosphere is non-existent felt very weird waiting there. The clerk didn't ask for a name so a second clerk didn't want to give us our pizza because the original one wrote some random name, also the paying was a pain as well.
  • JJ
    Ja'na
    Nov 22, 2025
    5.0
    Pizza at this location is cooked great. Inside the waiting areas is hot as hell though. Sometimes it’s a long wait depending on the time of the afternoon and how many staff are there.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Miami, FL?

Papa Johns Pizza delivers Monday through Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 3:00 AM, and Sunday from 10:00 AM to 1:00 AM.

Does Papa Johns Pizza offer takeout services?

Yes, takeout is available daily from 10:00 AM to 12:40 AM Monday through Thursday and Sunday, and until 2:40 AM on Friday and Saturday.