Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Miami, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Miami pizza for any occasion. Call us for pizza delivery in Miami or stop by 19343 S DIXIE HWY for carryout to order the best pizza in Miami, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.3
452 reviews
5 stars
200
4 stars
51
3 stars
30
2 stars
18
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from the management, particularly a manager named Jose, leading to a negative customer experience.
Food Quality
Customers reported issues with food quality, including undercooked pizzas, minimal toppings, and even instances of finding roaches in the food.
Cleanliness
Several reviews mentioned unsanitary conditions at the location, including pest infestations and poor hygiene practices among staff.
Delivery Issues
Many customers experienced significant delays in delivery, with some waiting over two hours for their orders, leading to frustration and dissatisfaction.
Mixed Experiences
While some customers praised the pizza and service, many others reported negative experiences, indicating inconsistency in service and food quality.
- NVNancy ValdesJan 2, 20261.0During my visit on 1/3/26 at 5:45 PM the manager, Jose Arauz, was rude and disrespectful in his interaction with me. His behavior was unprofessional and not reflective of the level of customer service I expect from Papa John’s. In addition, my order was prepared incorrectly. While the pizza maker acknowledged that he was distracted, this does not justify the error nor the way I was treated as a customer. I strongly believe that customer service goes a long way, especially when addressing mistakes. Unfortunately, this situation was handled poorly, and instead of a resolution, I was met with disrespect. As a result of this experience, I will not be returning to or ordering from this location again. This decision is solely based on the conduct of manager Jose and how the situation was managed. I felt it was important to bring this matter in an open forum. As we all know employees and management are representatives of the brand, and this experience did not align with the values Papa John’s promotes. Additionally after reading the reviews, I have noticed that Jose has a habit of treating people as he did to me. This behavior must be STOPPED by corporate.
- SSShung ShuDec 31, 20251.0TRASH! Order from a Mom & Pop place, they care about their customers. These Papa John pizza makers could care less if you return for another pizza.
- PBPuran BhikhariDec 27, 20251.0Website isn't working and unable to place orders. I store was not helpful in honoring any promotions, person on the phone said if I can't order online to use the promotions then I can't place my order. Garbage customer service. This isn't the first time, if I wrote all the other experiences this post would be ten pages long. This location needs new staff.
- MSMargrett Elena Acosta SivoliDec 17, 20251.0El día de hoy fui maltratada verbalmente por el encargado de esta sucursal. No sé cómo se llama pero es un sr alto de lentes. #respeto #respetoalamujer
- MSMartha S.Dec 11, 20251.0I wish i could give NO STARS! This place is gross and the owner is rude and says he does not care. The restaurant failed an inspection because it was so dirty. Yuck!
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Miami?
Delivery is available Monday through Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 3:00 AM, and Sunday from 10:00 AM to 1:00 AM.
Can I order pizza online for delivery or carryout at Papa Johns Pizza?
Yes, you can order online for delivery or carryout through the Papa Johns website or their mobile apps.
What types of food and beverages does Papa Johns Pizza offer?
They offer pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Does Papa Johns Pizza offer no-contact delivery service?
Yes, Papa Johns Pizza provides no-contact delivery for customer safety.
Where is Papa Johns Pizza located in Miami?
It is located at 19343 S Dixie Hwy, Miami, FL 33157, United States.
What special hours does Papa Johns Pizza observe during holidays?
On December 24th, they are open from 10:00 AM to 11:00 PM; closed on December 25th; and open from 10:00 AM to 1:00 AM on December 31st and January 1st.
What are the takeout hours at Papa Johns Pizza in Miami?
Takeout is available from 10:00 AM to 12:40 AM Monday through Thursday and Sunday, and until 2:40 AM on Friday and Saturday.
Are there any popular nearby places I can visit before or after dining at Papa Johns Pizza?
Yes, nearby places include Magic Nails for beauty services, Denny's for breakfast or brunch, and Cricket Wireless Authorized Retailer for mobile shopping.
How can the nearby Amscot financial service be useful when visiting Papa Johns Pizza?
Amscot offers money transfer, loans, and notary services nearby, so you can conveniently handle financial matters before or after your meal.
Is there entertainment close to Papa Johns Pizza where customers can enjoy after their meal?
Yes, Hot Shots Billiards Club nearby offers a place to enjoy pool, a bar, and dance club atmosphere after dining.