Papa Johns Pizza

3.5
170 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Miami, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Miami pizza for any occasion. Call us for pizza delivery in Miami or stop by 14786 SW 56TH ST for carryout to order the best pizza in Miami, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
14786 SW 56TH ST, Miami, FL
33185, United States

Hours

Reviews

3.5
170 reviews
5 stars
82
4 stars
27
3 stars
5
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or poorly made pizzas, leading to dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, including long wait times on the phone, rude staff, and unprofessional behavior.

Delivery Issues

Customers frequently experienced delays in delivery, with some waiting over two hours for their orders.

Food Quality

Several reviews mentioned a decline in food quality, with complaints about pizzas being undercooked, cold, or poorly assembled.

Mixed Experiences

While some customers praised the pizza and service, many others expressed disappointment, indicating inconsistency in performance.
  • SR
    sonia romero
    Nov 3, 2025
    2.0
    Wrong ingredients on pizza and didn’t follow directions given on online order. Staff doesn’t seem to care. Will try another location.
  • FR
    Fabio Ruggiero
    Nov 2, 2025
    1.0
    If you Door Dash or Uber watch out for this PapaJohn’s driver, he will deliver your order and when you arrive the store manager and employee will tell you it being delivered, like they don’t know anything!!! Bad management and very unprofessional service.
  • VV
    Val
    Nov 1, 2025
    2.0
    We ordered our pizza, online, on a Friday night, and it took 2 hours to receive it. I called to find out why it showed that drivers were there to pick my order, and then they would disappear, but they would pick up the phone, put it on hold, and never pick it up again. The pizza did not taste like the Papa Johns I have been used to, either. It will be a long time before I order from there again, if I order again!
  • RO
    Roy Ochoa
    Sep 27, 2025
    2.0
    I’m really disappointed with this order from Papa John’s. This was supposed to be a half ham, half mushroom pizza, but as you can see in the photos, the toppings are basically thrown on the very edges by the crust and not spread across the slices at all. The middle of the pizza is almost completely plain cheese, which is not what I paid for. When you order a half-and-half pizza, you expect each side to actually have its toppings spread evenly — not clumped awkwardly around the outside. It feels careless and lazy, and honestly ruins the whole point of ordering a split pizza. This is not the quality or attention to detail I expect from Papa John’s. Definitely a disappointing experience.
  • JE
    Jessica Estefan
    Aug 21, 2025
    1.0
    Placed an order on the app. Picked up order. Realized I Was given the incorrect order when I got home. Called and spoke with manager who Offered to correct the order for free and said I could keep the wrong order and pick up the new pizza. Received a call back five minutes later From the manager saying that, unfortunately, I have to return the pizza which I had already eaten a couple of slices of. At this point, I really did not want to go pick up the pizza that they had offered In place of the wrong pizza that was provided. I asked for half of the money to be credited to my account To reflect the correct pizza that I was given And the manager refused. If I could give him zero stars, I would. I will never order from them again

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Miami?

Papa Johns Pizza delivers Monday through Thursday from 10:00 AM to Midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 11:30 PM, with special holiday hours.

Can I order carryout from Papa Johns Pizza in Miami, and what are the hours?

Yes, carryout is available Monday through Thursday from 10:00 AM to Midnight, Friday and Saturday until 1:00 AM, and Sunday from 10:00 AM to 11:30 PM, with adjusted hours on holidays.