Papa Johns Pizza

Reviews

• AA

  A. Armenteros

  Feb 19, 2026
  1.0
  Ordered a large pizza with green peppers and some chicken wings. Items were delivered without issue. The food looked good and tasted fresh. Up to there, everything was fine. We ate some and saved the rest, most of the pizza for later. I took up a few slices to reheat in oven, and Sat down to eat. As I was dipping the crust into the garlic sauce and chewing a bite I felt something pull out of the crust that I was holding up. Baked inside the crust, to my utter shock, was a long black hair. Considering it went through an oven, I would say the hair is about 5-6 inches long and thin. It may have been longer but shrunk as it cooked. This is as disgusting an experience as anyone can have. People who handle food for others should, under the law, wear hair nets, hats, gloves, aprons, etc. This is done precisely so that hair and skin, nails or sweat and or other skin bacteria DO NOT END UP IN THE FOOD THAT CUSTOMERS CONSUME. I went to the Papa John's website and put that in a complaint survey which most likely will go nowhere. So I'm writing this here, where the store operator, manager or even owner, in case it is a franchise, sees it. This pertains to an online order of a large pizza with green peppers, requested to be well done (baked crunchier) and chicken wings. I am truly disgusted and disappointed with this experience that we ended up throwing all the remaining food away. At a time when every dollar counts, and expensive food is only becoming more expensive, to order food and eat food that has been tainted with someone's hair is really a horrific way to end an evening at the dinner table. I would not recommend this store or any product bought at it. It may look good, taste good but it could have hair or other things in the food. Management should definitely be aware. The next complaint goes to the health department. I may be inconvenienced, but someone else won't become sick or worse. This is not good business practice.
• BB

  Bruce Blet

  Feb 7, 2026
  1.0
  There new deep dish pizza was extremely greasy. Im shocked. Trash.
• S

  苺Strawberrion

  Nov 28, 2025
  4.0
  Kinda rude and slow for delivery
• DD

  Diosa Diosa

  Nov 22, 2025
  5.0
  Is small place ready only for pickup but the employees are very nice and friendly. Thank you team.
• LE

  La Chichi EJ

  Nov 15, 2025
  1.0
  PÉSIMO SERVICIO. 4 mujeres allí y ninguna atiende te miran y es como si no te vieran. Turno del 11/15/25 en la tarde. Ellas conversando y uno allí. Al rato me preguntan y mi orden aún no estaba. La señora mayor mientras tosía en sus manos y seguía trabajando. Salió mi orden y nadie me avisó ni nada. Al rato me seguían viendo ahí hasta que me preguntó una y me dio la orden. Orden que estaba lista hacía minutos. Es un desastre en lo que se han convertido muchos lugares pésima atención al cliente y sabiendo que gracias al cliente los Negocios funcionan.