Papa Johns Pizza

3.2
393 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Miami, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Miami pizza for any occasion. Call us for pizza delivery in Miami or stop by 13905 W DIXIE HWY for carryout to order the best pizza in Miami, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
13905 W DIXIE HWY, Miami, FL
33161, United States

Hours

Reviews

3.2
393 reviews
5 stars
159
4 stars
57
3 stars
21
2 stars
17
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and unresponsive management.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Several customers expressed dissatisfaction with the quality of the pizza, citing it as cold, undercooked, or poorly prepared.

Delivery Issues

Customers frequently experienced delays in delivery, with some waiting over two hours for their orders.

Customer Support

There were complaints about unhelpful customer service, including difficulty reaching staff by phone and lack of resolution for issues.
  • JD
    Jim Dunkle
    Nov 11, 2025
    1.0
    Never been
  • TW
    Tru White
    Nov 7, 2025
    1.0
    Worst papa John’s location in history!!! I noticed the last time my pizza wasn’t well done if anything it was floppy. So specifically, this time I called into the location because I forgot to put well done on my pizza when I ordered it online. I checked my pizza before leaving and couldn’t really tell because I had like three or four different toppings so it basically covered up the crust.. however, when I got home and begin to eat my pizza, this is what I noticed. #1 it was floppy again #2 it was not cooked well done as I asked #3 it has some sort of wetness as if their sauce is soupy #4 every topping on the pizza is uncooked besides the pineapples I got so turned off. I didn’t even eat the rest of my pizza. Yet alone the pizza is so disgusting, I don’t even want to eat the crust. However, the edges of the brownies were made “WELL DONE” without me even asking ‼️🤣🤣 Thank you, but NO THANK YOU!!! I will be taking my business to Pizza Hut instead. It’s the best!
  • CW
    Cary's World
    Nov 5, 2025
    1.0
    I ordered a pizza that was canceled and NOT delivered. They did not give me a refund
  • ZM
    Z Montgomery
    Oct 15, 2025
    4.0
    Hit or miss but most of the time they’re on point
  • GM
    Gavin Marish
    Sep 28, 2025
    1.0
    We ordered through the website and after waiting for over an hour and seeing the car driving in the other direction on the map, it then said our order was delivered. We then tried to contact the store but they would not pick up! Luckily, we got through to the customer services team and the lady on the phone was very helpful and is processing our complaint and has assured us that we will receive our refund in the next few days. We then ordered from Domino's and it was a fast and easy experience. I would seriously not recommend ordering from this store. Lazy and incompetent.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Miami, FL?

Papa Johns Pizza offers delivery from 10:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Can I order carryout from Papa Johns Pizza and what are the takeout hours?

Yes, carryout is available daily from 10:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.