Panera Bread

4.0
531 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Miami is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
12750 SW 152nd St, Miami, FL
33177, United States

Hours

Reviews

4.0
531 reviews
5 stars
317
4 stars
83
3 stars
40
2 stars
19
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Josue and Jorge, highlighting their professionalism and willingness to resolve issues.

Food Quality

There are mixed reviews regarding food quality, with some customers expressing disappointment over portion sizes and food preparation, while others enjoyed their meals.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty floors and tables, which detracted from the overall dining experience.

Order Accuracy

Multiple customers reported problems with order accuracy, including missing items and incorrect food preparation, leading to dissatisfaction.

Wait Times

Customers frequently mentioned long wait times, particularly at the drive-thru and during busy hours, which negatively impacted their experience.
  • RD
    Ruben D
    Dec 5, 2025
    1.0
    I had a very unprofessional experience at this Panera during an Uber Eats pickup. The employee at the front counter was actively playing on a Nintendo Switch when I arrived. When I stated that I was there for a delivery pickup, I was met with rude and dismissive behavior, as if I was interrupting something more important. Whether it’s 8 in the morning or 8 at night, delivery drivers deserve the same level of professionalism and respect as any other customer. This was disappointing and should be addressed by management.
  • AF
    Aj FLORES
    Dec 5, 2025
    1.0
    My fellow Americans, Today I want to share my recent experience at Panera Bread at 152nd Street. Let me begin by saying that the employees were fantastic—professional, kind, and doing the best they can. My concern is not with them. My issue is with shrinkflation—and at this point, I’m not even sure the word fully captures what Panera Bread is serving. For a restaurant chain that began in The United States, at a time when we are shaped by poverty and struggles, you would think they would understand the importance of giving customers real value for their money. If you look at my photos, I ordered the large Toasted Garden Caprese. Well it you look at my pictures the “Large” has ONE small piece on each side of mozerella cheese. I mean it's a large that piece did not even cover a quarter of the portion of the bread it was sitting in. That is unacceptable. Americans helped build the Panera Bread, and in return, nothing about the food should be shrinking. This is a disappointing moment for customers nationwide, and Panera Bread needs to do far better with their meals, and their sides. I'm.sorry but No one can reasonably eat this and walk away satisfied. The last picture is how they advertise it, the other pictures are what I drastically received. I can't wait to see if and how they respond. That was the worst $20.00 I have spent for lunch on an average Americans salary in this shrink-flation era…
  • AP
    Andrea Polo
    Nov 11, 2025
    5.0
    Me encanta todoooo!
  • MA
    Melissa Aguikera
    Nov 11, 2025
    5.0
    After recovering from the flu, I was craving their Chocolate chip chippers. I picked them up thru the drive thru and noticed when I got home that they were hard as a rock. I called and spoke to Manager, Jorge Santos and he took care of the issue quickly. He made me fresh soft baked cookies the way they usually are and apologized for the inconvenience. Now that's what I call, amazing customer service! Thank you Jorge Santos and the cookies are delicious.
  • KG
    Katie Galo
    Nov 2, 2025
    5.0
    Jouse is the best and Literally make sure that my drink had no ice in it because I am severely allergic to ice

Frequently Asked Questions About Panera Bread

Does Panera Bread in Miami accept reservations?

No, Panera Bread in Miami does not accept reservations.

What are the operating hours for delivery at Panera Bread Miami?

Delivery is available from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.