CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Miami is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned inconsistent food quality, including cold coffee, stale bagels, and poorly prepared meals.
Management Concerns
Feedback highlighted issues with management, including unprofessional behavior and lack of responsiveness to customer complaints.
Atmosphere
While some customers enjoyed the ambiance and cleanliness, others felt uncomfortable due to staff behavior and noise levels.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
TR
Tannaz Razzazan
1 day ago
1.0
The black worker thought that she is the owner of the business. Come on
DD
Dexter
Feb 10, 2026
1.0
This is the third time I order from this location for takeout and this is the third time that Uber Eats has to give me a full refund. They always gave me the wrong sandwich and did not send a soup that I ordered. I called the "manager" and she showed no remorse for the situation. If Panera cannot get a simple soup and sandwich right, they're helpless. Will not order from this location again.
IB
Isaac Brail
Feb 7, 2026
5.0
I've always had good service there. The food tastes consistently good. There is a lot of indoor and outdoor seating. Occasionally they run out of drinks (usually my fault) or specific ingredients. The lunch rush can be a bit of a wait so order on their app if in a hurry. And the morning music across all Panera is the same and AWFUL.
GL
Gertrudis Lopez
Jan 30, 2026
1.0
Very bad service. Ran out of three kinds of coffee. Took about 20 minutes to bring out more coffee. He finally brought out coffee and it was pure water, no coffee. Has to wait another 20 min for the actual coffee Bad service!
DM
Di Milton
Dec 23, 2025
5.0
I called after I noticed a fraudulent charge on my card. It was unfortunately during a busy evening time, so the Sunday manager didn’t have time to help with this. Was told they would call back. I did call the next day. Another manager for the morning shift named Victoria was presumably busy since it’s getting toward Christmas. Victoria still took the time to refund that purchase. I even got a call later that day, so the evening manager may have attempted to call while I wasn’t available. Anyway, they even helped me when I wasn’t a customer. Great team! Thanks again, Victoria!!