Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Many customers reported slow service, particularly in the drive-thru and during busy hours.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and mishandling of orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the food while others complained about it being cold or poorly prepared.
Cleanliness
The cleanliness of the restaurant was noted as inconsistent, with some customers finding it clean while others reported it as dirty.
HR
Hielo Rico
May 20, 2019
1.0
Today I witnessed the most idiot manager that works in this establishment commit two wrong actions. First of all there was a family there with their order & they waited more than 30 minutes for their order when everyone else was attended to first they were brown like me. But they weren't attended to & the manager didn't apologize for the lack of empathy instead argued back. Then the Hialeah manager in this location told me that I couldn't have a water cup due to the fact that Walmart doesn't want water being distibuted in the McDonald's yet they gladly took my money for the order but couldn't supply a water cup rediculous service the manager there is highly unitelligent & clearly lacks customer service appreciation everything was tweeted about. Walmart or McDonald's has still not reached out. But the manager here needs to be fired not to also mention that another lady was handed a water cup but I wasn't that's not okay & that is discrimination. The Hialeah Cuban manager there is an dioti needs to go to another place he does not deserve his job there.
Frequently Asked Questions About McDonald's - CLOSED
What is the current status of this McDonald's location at 5851 NW 177th St, Miami?
This McDonald's location is currently closed.
What are the dining options available at this McDonald's when it is open?
When open, the McDonald's offers mobile ordering, mobile offers, WiFi, gift cards, and is located in a Walmart location.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, it serves breakfast, lunch, and dinner along with coffee and dessert.
Are masks required inside this McDonald's?
Yes, masks are required inside in areas with high or substantial COVID-19 transmission, regardless of vaccination status, and always for unvaccinated customers and crew.
How can I use mobile ordering for this McDonald's?
You can use the McDonald's app available on iOS and Android or order through their mobile order and pay website.
What nearby stores can I visit before or after dining at this McDonald's?
Nearby you can visit Walmart Hialeah, Ross Dress for Less, Five Below, and Dollar Tree for shopping.
Are there nearby services such as fitness or beauty salons close to McDonald's?
Yes, nearby you will find LA Fitness for gym activities and beauty salons such as Regal Nails, SMARTSTYLE, and Noire Nails Bar for cosmetic services.
Is there convenient transportation or banking options near this McDonald's?
Nearby, you can find the bank Truist and mobile phone store Verizon Wireless; also, the proximity to Walmart makes it accessible for many.
Brand Certified Facts from McDonald's - CLOSED
McDonald's - CLOSED partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: