McDonald's

Reviews

• SB

  Samantha Bullock

  Nov 2, 2025
  1.0
  Everything is sized miniature. And they charge more. High Road Robbery.
• AB

  Afro Black

  Oct 29, 2025
  5.0
  This location is never off their game, fast service, fresh food, and professional attitudes There's nothing bad to be said about the service at this location.... BUT!! There is a problem, They have a Junkie Issue, they use to just stand at the end of the drive thru and ask for your spare change, NOW! they are extremely bold walking directly up to the customers vehicles. Especially if they see an open window.. That is scary. I went 10/29/25 around 6:30am coming off a night shift.. Guy tries to approach my car, I rolled up my window saying No! I Ordered and proceeded to the check out window, and Again same guy, I got upset and said don't come any closer. By this time I had let the windows back down to pay, he scared me so bad, my purse and phone were on my passenger seat he's aggressively approaching, so I try to close my windows, causing me to lose my debit card as it just flew out of my hand, I couldn't feel it. I had to cancel the order, leave drive thru, Park, Get Out to find the card, and as I was doing so. Guess who shows up again!! Trying to ask me for money while eyeing my open door. I said I'm calling the police because you don't get it... His Pissy reply was called them Britch... Neither The Customers nor Those hard working employees deserve this. The young man in drive thru did try to assist by asking him not to bother the customers. DO SOMETHING ABOUT THIS!!!
• QC

  Qurteller Clayton

  Oct 20, 2025
  5.0
  The service was good and my food is always fresh
• TH

  Takeah Hoover

  Oct 11, 2025
  3.0
  This place is the best when it comes to not putting all the items in your bag that you ordered. I think McDonald’s need to make sure there employees know how to read because at this point I don’t think the persons who bags the delivery items can read.
• CC

  Crystal Cleare

  Sep 29, 2025
  1.0
  I made an order through the mobile app, redeeming an offer. Upon arriving to this location I provided my voice code, to which I was asked if my name was... to which I stated yes and was then told they didn't get my order. I explained in the drive thru, I didn't have any notifications of the order being canceled in the app and confirmed the address of the location showing in my app (mind you they gave my name without me saying it). I opted to come inside to show them my app and order details. After speaking with a young lady, showing her my phone, she proceeded to get a manager who's name is Paula. Paula came to the front asking who had the issue showing me her phone with a picture saying they didn't get my order, at first, not asking anything from me just automatically on the defense. I asked well what am I supposed to do because my app says they had it, how can this be resolved. She told me to go through the app and walked off. Which irritated me because it was like she had no care to addresss the issue. None the less, I clicked "Help" under the order details and found the section that states for issues with a Mobile Pay order contact the restaurant. I ask a young man to have her come back to the front because the app she told me to use says I needed to address the issue with the restaurant not the app. After brief conversation she asked for my order and said she'll just ring it up. The offer in my app was for apprx. $21. On the register the same meal rang up to $27.95 to which she stated she could give me that much food because it was like $40 worth of food. I looked at the register and told her $27/$28 is no where near $40 worth of food. Either way, I'd paid $21(with tax) for my food and its not my fault there's an issue with their system. We exchanged additional dialogue, where I informed her she isn't giving me a handout or anything for free I paid for the food. She told me she wasn't giving me the food, did not offer any other solutions for how to fix the issue and walked off. The was by far the worst experience I have ever had as a paying customer. I had no issues with the my interactions of the entry level staff ONLY the manager Paula. This is a teachable moment on learning how to rectify issues within the app as it pertains to mobile pay orders and app exclusive offers that encounter issues and are no fault to the customer. We as customers do not work for Mc Donald's and while Mc Donald's is an large company and they aren't expected to know the everything, this would have been the perfect opportunity to learn how to handle an issue as such instead of simply dismissing a customer.

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