McDonald's

3.7
2419 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5650 NW 7th Ave, Miami, FL
33127, United States

Hours

Reviews

3.7
2,419 reviews
5 stars
1,126
4 stars
410
3 stars
307
2 stars
136
1 star
440

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with specific complaints about undercooked items and missing components.

Cleanliness

Several customers noted that the establishment was unclean, with dirty tables and unsanitary conditions.

Customer Experience

There were mixed feelings about the overall customer experience, with some praising friendly staff while others reported disrespectful interactions.

Drive-Thru Issues

The drive-thru service was frequently criticized for being slow and disorganized, leading to customer frustration.
  • CC
    CRUX “CRUX”
    Nov 12, 2025
    1.0
    Supwr rude female employees when customer receives bad order. Askwd for double quarter pounder deluxe with extra cheese but only given ONE patty. Bad face. Then took forever. When reminded the female at register barked back " theyre making you a fresh one!!!" Which is not the point. Place was dead. Was dining in Employees disapear to kitchen and the dining customer gets ignored. Also had long wait to get a knife and fork. 115p shift on Nov 12th 2025. AND music super loud. WHERES THE STORE MANAGER!
  • FG
    Fenglei Gu
    Nov 8, 2025
    1.0
    Very unprofessional staff. I chose drive thru for my pickup order, and the staff insisted asking me to park and pay a 1 dollar parking fee - ridiculous and unacceptable.
  • AD
    Arnaud Dumur
    Sep 20, 2025
    2.0
    Vraiment très gras. Je voulais tester un McDo au US. Pas prêt d’y retourner
  • AS
    Armando Sevilla
    Sep 16, 2025
    1.0
    The Issue happened today around 11:30 am manager in charge of the Shift Daisy had no idea how to prepare ice coffee she put wrong flavor, had to drive back from a contract meeting and I did a new order just to see how the service was, speaker volume too low and for the first order of the ice coffee took around 15 minutes, I asked for her name since I had a bad experience at the store. I work for McDonald for 4 year as different charges of manager this to me was a really bad experience and unprofessional, they told me it was franchise it looks they are putting McDonald bar way too low.
  • TT
    The Del Toros
    Sep 14, 2025
    1.0
    Horrible service. I have done the McDVoice surveys a few times now since they’ve been around forever. And not ONCE have I been told that it had to come from the exact same store you got the receipt from. Alas, the lady there that only spoke Spanish, wants to say that she can’t take the survey because the receipt didn’t come from her store. No explanation or reason why, doesn’t say there was a policy change or anything, just refuses to take it. I will not be coming back to this store again. I already made a formal complaint to corporate as well since they want to do not even the bare minimum. Workers there are always rude, barely ever speak English, and are always messing up the orders, as double checking the bag as soon as you get it is always a must, if not 2-3 items will be missing or done incorrectly. As someone who has worked fast food, this is so unacceptable it’s disgustingly lazy that something so simple is just not attainable in this location. Like tighten the heck up already and get your acts together.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's for dine-in and drive-thru?

McDonald's is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:00 AM to 3:00 AM on Friday and Saturday. The drive-thru operates from 6:00 AM to 1:00 AM on weekdays and Sunday, extending to 3:00 AM on Friday and Saturday.

Can I order McDonald's for delivery or pickup?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.