Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.1
1,620 reviews
5 stars
926
4 stars
305
3 stars
168
2 stars
55
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and slow service.
Food Quality
Mixed feedback on food quality, with some customers enjoying fresh and hot meals, while others reported cold or poorly prepared food.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or incomplete orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and expressed satisfaction with their overall experience.
- GDGiancarlo DamicoNov 17, 20251.0Le entregaron mi pedido a un Uber que iba con varias personas, luego este individuo pidió mi ubicación exacta para supuestamente entregarme el pedido y lo que hizo fue desaparecerse. Llamo y resulta que no pueden hacer nada y que Uber tampoco responde. De paso no es la primera vez que pasa algo, dos veces me han llegado incompletos los pedidos
- EHEduardo HidalgoNov 3, 20252.0Una atención pésima , creo que si trabajan para público deben de ser un poco más de amables
- CCchristian corboOct 18, 20252.0Staff doesn't seem to care. They get orders wrong all the time, the manager on duty is not helping staff. VERY RUDE STAFF SHOULD BE RETRAINED IN HOSPITALITY
- RHRaul HernandezSep 22, 20251.0No me quisieron vender cono, alegaron que no tenían disponible (por la hora) fui compresivo y entendí ya que eran las 12 de la media noche. Pero al carro que estaba atrás de mí si le vendieron 1 solo cono. (Y Me fijé porque, me paré a comerme lo otro que compré)
- SLSavanna LiSep 13, 20255.0The best Mcdonlad I ever been! Super clean and cute vibe here.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 9681 SW 72nd St, Miami?
McDonald's is open 24 hours a day, 7 days a week at 9681 SW 72nd St, Miami.
Is there a drive-through service available at this McDonald's location?
Yes, the McDonald's at this location offers drive-through service 24/7.
What delivery services does this McDonald's offer?
This McDonald's provides delivery, curbside pickup, same-day delivery, and no-contact delivery options.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's 9681 SW 72nd St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer free WiFi and other in-store services?
Yes, services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby convenience stores can I visit before or after dining at McDonald's?
Nearby convenience stores include On The Run - Convenience Store and 7-Eleven, both easy to visit for quick shopping needs.
Are there any nearby restaurants worth visiting close to McDonald's?
Yes, nearby restaurants include Sushi Sake Sunset for sushi, Latin House Sunset for burgers, and Rinconcito Latin Cafe for Cuban and Latin American cuisine.
What local services are available near McDonald's at 9681 SW 72nd St?
Nearby services include Omega Pharmacy, Prestige Hand Car Wash, and Kleiner Dental for health, auto care, and dental needs.
How can visiting nearby places enhance my experience when stopping at McDonald's?
You can combine your visit with nearby shopping at Maya by Letty la Boutique, get beauty treatments at Xlashbyyane salon, or enjoy sweets at Sweetness Bake Shop & Cafe before or after your meal.