McDonald's

3.9
1577 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9850 SW 8th St, Miami, FL
33174, United States

Hours

Reviews

3.9
1,577 reviews
5 stars
808
4 stars
288
3 stars
175
2 stars
70
1 star
236

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, stale, or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and drive-thru.

Staff Attitude

Customers noted a lack of professionalism among staff, with some describing aggressive or dismissive behavior.
  • EF
    Enmanuel Fernande
    3 days ago
    1.0
    Segun ellos la maquina de helados se cierra sola a las 2 porque ella tiene ia supongo
  • SS
    Seedot57
    Nov 3, 2025
    1.0
    Ordered food, driver said staff was goofing off as well as not attending her. Horrible overall experience. Been dining here for years and haven’t had a problem until now, this has left a very bad taste in my mouth.
  • CS
    Corey Sommerhalter
    Oct 30, 2025
    1.0
    Everytime I order door dash breakfast at 4am they tell the drivers breakfast doesn’t start until 5am and then when 5am hits they cancel my order . When I go thru the drive thru at 4:30 they say they are closed until 5am bunch of lazy rude workers at this location horrible service
  • AP
    Alex Pinedo
    Oct 13, 2025
    3.0
    En la noche son extremadamente lentos tengo 15 minutos o más esperando por el Driver Thru y la fila no camina
  • EF
    Ellena Finale
    Oct 12, 2025
    1.0
    came up to the window at 3 AM. They denied us service. Asked us if we had a mobile order, we said no, so they said that they were closed. Meaning, that if they were open, they would have been able to fulfill my order. A woman came onto the mic, speaking to us aggressively and refused to take our order and refused to give her name. a young man came onto the mic to apologize and make excuses for her. today on sunday october 12, 2025 at 3am, i am writing this review so that her superiors can see it.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 including curbside pickup, same-day delivery, and no-contact delivery.