Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with many expressing frustration over long wait times for orders.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas.
Order Accuracy
Many customers experienced problems with incorrect orders, including missing items and wrong food.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, including complaints about cold or poorly prepared items.
ND
Nicole Diaz
2 days ago
2.0
I had a very disappointing experience at this McDonald’s due to the manager, Gabriela. There was a simple mix-up where I accidentally gave the wrong order number, and instead of helping resolve the confusion, the situation escalated unnecessarily.
Communication became extremely difficult because she refused to speak to me in English, which caused further misunderstanding. Rather than remaining calm and professional, she became visibly frustrated and increasingly rude. Her tone and attitude were unprofessional and made an already minor issue much worse.
As a manager, I would expect patience, clear communication, and basic customer service skills—especially in a situation that was easily fixable. Based on this interaction, it is hard to understand how this level of behavior reflects management standards.
CV
Carla Vane
6 days ago
4.0
Un ambiente muy tranquilo y limpio a la vista la comida no te niego que esté bien, pero en cuanto a la atendimiento debería mejorar un poco los dos chicos que trabajaron hoy con muy mal carácter porque usé la aplicación móvil porque tengo puntos, no me gustó la cara que puso cuando le dije que hice la encuesta para que me saliera una hamburguesa free
RA
romina alvan
Feb 24, 2026
1.0
Service is not good, they take too long to prepare an order. I only ordered a Big Mac through uber eats and they took almost an hour to get my order done!
RA
Raunel Rosquete Acosta
Feb 21, 2026
1.0
mal servicio, no me atendieron en la fila para solicitar el pedido, despues fui a la ventana y no quiso despacharme la maneger en turno
MS
Miguel Sarmiento
Feb 14, 2026
1.0
Definitely this McDonald’s is not fast food, it’s slow food.
I waited about 15 minutes, and when the guy was finally about to take my order, he told me I had to wait even more time. Oh my God… more time.
He eventually took my order and told me to pull forward to the payment window, but there was no one there. I drove to the next window and there was only one employee actually working, while the others were playing, chatting, and celebrating Valentine’s Day — it was obvious because of the balloons and gifts they had.
I honestly think celebrations like that should be done outside of work hours, because there were many cars waiting in line, parked in the curbside/pick-up parking spots, and the service was absolutely terrible.
It’s unacceptable to see so many employees inside and only one person working while customers wait forever.
Date & Time: Friday, February 12 at 1:00 AM
Horrible service and a very frustrating experience
What are the operating hours of McDonald's at 3280 Coral Way, Miami?
McDonald's at 3280 Coral Way is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What delivery options does this McDonald's provide?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online or through an app for this McDonald's?
You can place orders online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the App Store and Google Play.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 3280 Coral Way, Miami, FL 33145, USA.
What types of menu items does McDonald's offer at this location?
This McDonald's serves a variety of menu options made with quality ingredients including burgers, sandwiches, coffee, breakfast items, ice cream and frozen desserts.
Can I earn rewards when I order at this McDonald's?
Yes, customers can earn points for free food through MyMcDonald’s Rewards program.
What nearby attractions can I visit before or after my meal at McDonald's?
Nearby places include Sergio's Cuban restaurants, Gilbert's Bakery, Majestic Portuguese Bakehouse, and Winn-Dixie, among others.
Are there nearby services around McDonald's that could be convenient when visiting?
Yes, you can find services like Western Union for money transfers, PetSmart for pet needs, and LA Fitness gym close by.
Are there any nearby beauty and wellness spots near this McDonald's?
Yes, Benefit Brow Bar at Ulta, Natures Way Spa, Desire Beauty Salon, and Norma’s Skin Care are close by for your beauty and wellness needs.
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