McDonald's

3.4
3092 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3200 S Dixie Hwy, Miami, FL
33133, United States

Hours

Reviews

3.4
3,092 reviews
5 stars
1,246
4 stars
506
3 stars
408
2 stars
198
1 star
734

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service, particularly from management.

Cleanliness

Several reviews mentioned dirty tables and restrooms, indicating a need for better cleanliness standards.

Food Quality

Customers expressed dissatisfaction with food quality, including cold or poorly prepared items, and issues with portion sizes.

Staff Attitude

There were multiple complaints about rude or unhelpful staff, contributing to a negative customer experience.

Positive Experiences

Despite the issues, some customers praised specific staff members for their friendliness and efficiency, highlighting occasional good service.
  • MG
    Mohit Gupta
    Nov 15, 2025
    4.0
    Priced higher than other locations.
  • CW
    Carol Willis
    Nov 10, 2025
    5.0
    The fries and cheese burger are my favorites.
  • NR
    NRGTHEPRODUCER Realting
    Nov 8, 2025
    1.0
    Twenty minutes for order that was online served everyone before and after me before they served me.If I didn't ask, I would have never been served
  • MG
    Max Giron
    Nov 3, 2025
    1.0
    manager was rude and no one helps with the kapp ! manager got angry because he called out number not a name and there was 3 of us waiting with out a number
  • SN
    Steve Nathans
    Oct 23, 2025
    1.0
    Came by at 7:45pm on a Thursday and waited in the drive-thru for 15 minutes then decided to try my luck inside. Kiosk would not allow us to pay and it was another 20 minutes before anyone even acknowledged us. And a whopping 45 McMinutes after this ordeal began we had our not-so-Happy Meal (in a single-use plastic bucket, by the way). Clearly this location is understaffed and overwhelmed. Manager must be trying to save money at our expense but I would have rather paid 3x the price to be able to pick up my food promptly, feed my kid and get on with my night. Never again!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3200 S Dixie Hwy, Miami?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.