McDonald's

3.4
3128 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
345 NE 2nd Ave, Miami, FL
33132, United States

Hours

Reviews

3.4
3,128 reviews
5 stars
1,138
4 stars
551
3 stars
515
2 stars
243
1 star
681

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported excessively long wait times, often exceeding 30 minutes for orders.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness and Safety

The restaurant was noted for unsanitary conditions and the presence of homeless individuals, making customers feel uncomfortable.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Management Issues

There were complaints about poor management and lack of organization, particularly during busy times.
  • KM
    Kyle Mcintire
    5 days ago
    4.0
    This Mcdonald has come a long way since it reopened. I remember waiting 40 minute for my food and the staff not have an once of good customer service. Now it decent, and the most important part is that you aren't waiting a life time for your food.
  • MN
    Mode Nicolas
    Nov 16, 2025
    1.0
    Nov 16, 2025, at 9am, visited this location that's walk in only and in the middle of a very busy intersection. So that area is always busy and surrounded by the rudest occupants including the staff that works at this Mc Donald's location. It took an hour just for my food to be ready after ordering from the only kiosk that was working out of four. There was no issue with my food, but the drinks were made incorrectly and when I informed the cashier, she took her sweet time to even acknowledge me and correct the issue. Prices seem to be higher than others. This place isn't worth wasting your time.
  • CF
    Christoph Flörke
    Nov 11, 2025
    3.0
    Schrecklich,schmutzig Service kann man das nicht nennen Essen vorne abgeholt als meine Nummer aufgerufen wurde aber wegen Dr Cola müsste ich zwei Mal hin haben die nicht hinbekommen
  • CV
    Carolina Villagómez
    Nov 11, 2025
    1.0
    Este local estaba sucio, el servicio demasiado lento, dejaron entrar y no sacaban a un homeless que no era cliente, gritaba y se acercaba a todos uno por uno a molestar, incluyéndome a mi. No tienen parqueadero ni AutoMac por lo que toca dejar el carro en la calle y pagar.
  • WA
    Wilfredo Alvarado
    Nov 4, 2025
    1.0
    Pésima experiencia, la comida me asentó tan mal que estuve el resto del día sintiéndome con dolores de estómago y deseos de vomitar; obviamente lo consumí sabiendo que algo como esto podía pasar. Pero debido a mi apuro y la necesidad de comer algo pase. En fin, no lo recomiendo a nadie

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week, including drive-through and delivery services.

Does this McDonald's offer delivery and how can I order?

Yes, delivery is available 24/7. You can order online at https://mcdonalds.order.online/business/-5579 or using the McDonald's app.