McDonald's

3.4
2425 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
299 SW 8th St, Miami, FL
33130, United States

Hours

Reviews

3.4
2,425 reviews
5 stars
989
4 stars
361
3 stars
341
2 stars
154
1 star
580

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, long wait times, and poor customer interactions, particularly during late-night hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and inadequate responses from staff regarding order discrepancies.

Cleanliness and Atmosphere

Several customers noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.

Limited Seating

The location has very limited seating, making it unsuitable for dining in, especially for larger groups.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AD
    AyJay DeLeon
    Nov 16, 2025
    3.0
    Looks like this is mostly a drive thru or pickup location seating was very minimal, only one kiosk to order and family’s kept cutting in front of me because I was alone, decided to just grab a quick treat due to no seating so I could just hurry out of the cramped lobby
  • AS
    Alma Soto
    Nov 1, 2025
    3.0
    Very Disappointing Stay – Would Not Recommend I rarely leave negative reviews, but my experience at this hotel was extremely disappointing. The room was not clean — the blankets were stained and torn, the iron was broken, and both the shower glass and balcony glass were visibly dirty. For the price charged, especially with the expensive parking, I expected much better standards. The most concerning issue, however, was the behavior of the front desk staff. The young man working there was disrespectful and acted inappropriately toward the young lady checking us in, even going so far as to grab her leg under the table. This made us feel very uncomfortable and unsafe. Overall, this stay did not meet basic expectations for cleanliness, professionalism, or respect. I hope management takes these concerns seriously and improves both staff conduct and room conditions. I took photos but I won't post them
  • JP
    Josh Palin
    Oct 27, 2025
    1.0
    Horrible service. Sent to 3 different windows after placing mobile order while lobby was closed. Kept getting run around. Never given food and finally getting response from corporate today that I have to dispute order with bank. Unreal
  • RL
    Rebecca Lherisson
    Oct 26, 2025
    1.0
    Hi! This McDonald don’t have no good customer service and no good trustworthy , I ordered a 10piece large meal with a sweettea, when I found my order my fries not filling up is like they gave me a small, come on now us as a customer we paid for the food we didn’t ask for the food free, and the worst thing, my sweettea have coffee on it, because I can taste the coffee in it, please you guys can do better, if you guys don’t want to be sue, do better then worst because that’s a shame to you guys.Respectful thank you for your understanding !
  • SE
    Sol Estrella
    Oct 26, 2025
    1.0
    Worsted service ever. At the counter they took 25 minutes to get my order ready, and at the drive through 45! 5 cars ahead. Go to Burger King two blocks down and you going to get your food in a minute.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's located at 299 SW 8th St, Miami?

McDonald's at 299 SW 8th St, Miami operates 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this McDonald's location.