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McDonald's

3.8
(1904 reviews)

Business Details

18295 S Dixie Hwy, Miami, FL
33157, United States
(305) 238-7129
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18295 S Dixie Hwy, Miami, FL
33157, United States

Hours

Reviews

3.8
1,904 reviews
5 stars
898
4 stars
371
3 stars
239
2 stars
117
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and management, as a significant issue.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

Some customers praised the cleanliness of the restaurant and play area, noting staff efforts in maintaining hygiene.

Speed of Service

Several reviews mentioned long wait times for food, particularly during busy hours, leading to customer frustration.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh meals while others received cold or poorly prepared food.
  • MP
    Maria Pineda
    1 day ago
    1.0
    La gente que atiende por fuera es de lo peor ! Ordinarias y mal educadas
  • TT
    Tonya Tea (Tonya)
    Feb 14, 2026
    2.0
    I loved this McDonald's. The location is perfect. This restaurant has been standing strong for a long time. I never want to see it closing. But, management needs better customer care services. Seeing my food being, 'tossed and thrown around is not the way that I'd Iike for my day to begin. Expediters griping at the customers. No, "Welcomes" no "thank yous". I get the sense of, "I wish I could quit" or "These people are getting on my nerves." It happens all of the time for breakfast. It's becoming consistent, in such a way that I'd rather drive the 10 minutes that it takes to get to another location. I hope things change but for now, just letting you know before you go.
  • AG
    Alexander Garcia
    Feb 3, 2026
    2.0
    Worst management ever!!!
  • BB
    Britney Bhatti
    Jan 23, 2026
    2.0
    They forgot my sauces even thought on the top of the receipt it had said all of the sauces listed.
  • RM
    Ryan Milhomme
    Dec 29, 2025
    3.0
    The guy did not want to open the play area for the kids

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is drive-thru service available, and what are its hours?

Yes, the drive-thru is open 24 hours every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Hours of operation
  • Phone number
  • Official website
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