McDonald's

3.8
2062 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18295 S Dixie Hwy, Miami, FL
33157, United States

Hours

Reviews

3.8
2,062 reviews
5 stars
987
4 stars
394
3 stars
259
2 stars
119
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and long wait times, particularly during drive-thru service.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about missing items and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the restaurant and playground area, while others noted issues with bathroom cleanliness.

Positive Staff Experiences

A few customers highlighted positive interactions with specific staff members who provided excellent service and made their visits enjoyable.
  • RM
    Ryan Milhomme
    Dec 29, 2025
    3.0
    The guy did not want to open the play area for the kids
  • MG
    Magalys Gutierrez
    Dec 23, 2025
    1.0
    Today we were very disappointed with a Filet-O-Fish Meal order; it was really just fish and bread, nothing else. It's truly unacceptable.
  • DJ
    DE JESUS J
    Dec 21, 2025
    1.0
    To slow even with technology just for a frappe that was placed before arriving and marked here already as I was in drive thru lane from apparent language barrier to proper English. I wad asked to park in the waiting drive thru lane unacceptable.
  • PL
    Paul Lawry
    Dec 19, 2025
    1.0
    Don’t believe the positive reviews about this place, doesn’t even deserve a one star rating. They CONSTANTLY get orders incorrect, forget food (that can literally be sitting on the counter), rude drive thru staff and overall incompetence here. Spend your money elsewhere if you value it any.
  • JD
    Joel Dalama
    Dec 5, 2025
    5.0
    This location knows how to treat customers and to start off I came in not the best mood because another location fumbled my order but here Not only was I receiving great service but additionally they made me aware of a deal that I can use from the app. Not only that but the overall spirit behind this person cheered me up and made my day you guys are great

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is drive-thru service available, and what are its hours?

Yes, the drive-thru is open 24 hours every day.