McDonald's

3.9
1380 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18340 SW 137th Ave, Miami, FL
33177, United States

Hours

Reviews

3.9
1,370 reviews
5 stars
717
4 stars
241
3 stars
155
2 stars
54
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rudeness and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or poorly prepared food.

Cleanliness

Varied cleanliness reports; some found the location clean and well-organized, while others described it as dirty.

Speed of Service

Service speed is inconsistent; some customers experienced quick service, while others faced long wait times.
  • SR
    Sandro Russo
    Jan 2, 2026
    5.0
    La comida el servicio y el ambiente de primera, salí muy satisfecho.
  • TH
    Tyler Howie
    Dec 28, 2025
    4.0
    During a pit stop for food at this particular McDonald's restaurant, we had a big order for a number of people. Whenever I get food from a fast food place, I usually will ask for the all the food to be cooked fresh and I don't mind waiting. Honestly, most of the time fast food restaurants don't listen l care because it's a fast food place. I understand that fact; I'm not looking for Keg quality meals at McDonald's, or expecting a very fresh meal all the time I go to a fast food place. However, who wants a Filet o' Fish that's cold? Furthermore, the employees assembling the sandwich couldn't take the 2 seconds to line up the bun, cheese, sauce and fish. Especially now that a McDonald's combo is now a good $15. It's time for fast food restaurants to step up their game with increasing prices. This McDonald's restaurant listened to me when I asked for everything to be freshly made. I did wait. But to get everything fresh and properly made is totally worth that wait. Even the coffee was good when I've had coffee from other locations that was terrible. The employees were cordial, nice. I wouldn't say they were jumping for joy, but they did their jobs properly. The atmosphere gets a 3. The 3 isn't necessarily bad. It means that the restaurant was clean enough, looked nice enough, and you didn't feel like you were in a dusty, dirty fast food restaurant. Kind of like a satisfactory review. It was the bare minimum, but there was nothing wrong with the atmosphere. I would visit this location again if needed based upon just how the staff actually listened to my requests and for good service. You can trust this location.
  • BH
    Besser Herrera
    Dec 5, 2025
    1.0
    Mala atención al cliente, nunca tienen la comida rápido y se tardan más de 30 minutos en entregar la comida👎🏼
  • JC
    Juan Jose Carbonell
    Dec 2, 2025
    5.0
    el servicio es rápido y muy atentos y serviciales desde la manager claudia, erika oscar kimberly, cristian hasta los de la cocina lisis y demas
  • LM
    Lissette Moreno
    Nov 30, 2025
    4.0
    The drive thru line is horrible but the fries were delicious and fresh

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Miami, FL?

McDonald's in Miami, FL is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.