McDonald's

3.9
1372 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18340 SW 137th Ave, Miami, FL
33177, United States

Hours

Reviews

3.9
1,362 reviews
5 stars
713
4 stars
239
3 stars
156
2 stars
54
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and frequent order mistakes.

Order Accuracy

A significant number of reviews mentioned that orders were often incorrect or incomplete.

Cleanliness

Some customers noted that the location was not as clean as expected, with reports of unsanitary conditions.

Speed of Service

While some customers praised quick service, many others experienced long wait times, especially in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers receiving fresh and hot meals, while others reported cold or poorly prepared food.
  • GG
    Gabe
    Nov 16, 2025
    1.0
    Every time I order McNuggets I need to ask the window person for sauce. So now every time I get no sauce I’m just going to give the store a 1 star.
  • GM
    Giovanni Martin
    Nov 10, 2025
    5.0
    Stacey the manager was very professional, very helpful with customers and employees, and made sure that my order was correct and fresh. Awesome customer service
  • MG
    MIDIALA GOMEZ
    Oct 11, 2025
    2.0
    Decepcionante!!!!! Acabo de llegar a mi casa con una compra hecha en ese Mcdonald!!Primero por error se me quedó mi tarjeta en la casa, al darme cuenta le dije a la joven que por favor me guardara la comida que yo regresaba enseguida… volví en 5 minutos porque por suerte vivo a 5 minutos del establecimiento!! Cuando entré al local NO recibí buena atención! Le comenté al joven que ya tenía mi orden lista, me dijo que no que necesitaba hacer una nueva! No me quiso tomar la orden a mi porque dijo que no hablaba español, por lo que se dirigió a mi hijo el que le hizo todo el pedido, mientras esperaba mi orden, llegó un hombre y su pedido lo pidió en español con el mismo joven que supuestamente NO hablaba nada de español!!!! Un apto más de discriminación de un mismo latino, porque segura estoy que es un hijo de una persona como yo!!! Decepcionante!! Por eso estamos como estamos !!
  • JR
    J Ro
    Oct 4, 2025
    2.0
    Constantly messes up my order.
  • LA
    Lil Alvarez
    Sep 29, 2025
    1.0
    Worst McDonald’s in all Miami !! They always take one line orders and they forget the other . This is all the time it’s crazy in drive thru .

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Miami, FL?

McDonald's in Miami, FL is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.