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McDonald's

3.2
(1815 reviews)

Business Details

20101 NW 2nd Ave, Miami, FL
33169, United States
(305) 652-5933
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20101 NW 2nd Ave, Miami, FL
33169, United States

Hours

Reviews

3.2
1,815 reviews
5 stars
635
4 stars
303
3 stars
224
2 stars
150
1 star
503

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Speed

Customers frequently complained about slow service, with long wait times reported during both busy and quiet periods.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or stale items and incorrect preparation.
  • JC
    Juan David Correa Caicedo
    Feb 9, 2026
    1.0
    Absolutely ridiculous experience. I spent over $40 at this McDonald’s and they still had the nerve to charge me for TWO BBQ sauces. That’s beyond greedy. The staff was rude, unhelpful, and made me feel like I was asking for something outrageous. Terrible customer service and zero appreciation for customers. I will NOT be coming back, and I don’t recommend this location to anyone.
  • SS
    Sean Stewart
    Jan 27, 2026
    5.0
    Good value
  • BG
    Brithney Guardado
    Jan 15, 2026
    1.0
    This people has a super bad attitude and give us the food cold they been like this they just give u something and then ignore you I don't recommend this place to buy at night To be exact this happend today 1/15/26 I was waiting over 20 min olmost an hour
  • DR
    Debi Rivero
    Jan 12, 2026
    1.0
    Pésimo servicio, la manager y empleados pelando con TODOS los clientes
  • FC
    fernando carrillo
    Jan 1, 2026
    1.0
    Es muy lento el servicio es muy concurrido

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 20101 NW 2nd Ave in Miami?

McDonald's at 20101 NW 2nd Ave, Miami is open 24 hours every day of the week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery 24/7 at this location with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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