McDonald's

3.2
1806 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20101 NW 2nd Ave, Miami, FL
33169, United States

Hours

Reviews

3.2
1,806 reviews
5 stars
629
4 stars
302
3 stars
224
2 stars
149
1 star
502

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Several reviews mentioned food quality issues, including cold or stale items and incorrect preparation.

Cleanliness

Multiple customers noted unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
  • FC
    fernando carrillo
    Jan 1, 2026
    1.0
    Es muy lento el servicio es muy concurrido
  • MM
    Maritza Mendes
    Dec 16, 2025
    1.0
    I don’t the lady at the window I can’t have regular sugar that I’m diabetic. That I want 2 Splenda and I ask her before she gave it to me I ask her if she put Splenda because I seen her put regular sugar. And she told me she didn’t. And the manager told her just give it to me. Sure enough it had regular sugar. Now I’m sick.
  • BB
    brittany baron
    Dec 2, 2025
    1.0
    I drove over there because I ordered a happy meal for my 4yr old on uber eats and they forgot her French fries. I only did uber eats because I have the flu & my daughter asked for McDonald’s. I go to the drive thru because again I am sick and I don’t want to go in there and get my daughter out the car and all that, there was a nice young lady & two nice young men working the drive thru but one women from inside was yelling that “the drive thru is for paging customers” like I’m trying to steal a small fry and like I didn’t already pay for them plus delivery fees but didn’t get it. It was very unprofessional and rude and uncalled for when I drive out there sick because of their mistake in the first place. Horrible, horrible service!!
  • MU
    Ms Undy01
    Nov 29, 2025
    3.0
    The drive thru is very slow 😔. My breakfast hash brown was cold. I order the sausage egg and cheese muffins. They do not know how to make sweet tea. When I order sweet tea I expect for it to be dark brown and a lot of sugar. It tastes old and it was not that sweet. Please do better in this establishment. Customer service is very important it's everything.
  • JL
    John Lee
    Nov 11, 2025
    3.0
    Idk what happened to the fries, but they me fries with potato skin but it still taste good, but it doesn’t taste the same

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 20101 NW 2nd Ave in Miami?

McDonald's at 20101 NW 2nd Ave, Miami is open 24 hours every day of the week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery 24/7 at this location with options including same-day and no-contact delivery.