Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Speed
Customers frequently complained about slow service, with long wait times reported during both busy and quiet periods.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or stale items and incorrect preparation.
JC
Juan David Correa Caicedo
Feb 9, 2026
1.0
Absolutely ridiculous experience. I spent over $40 at this McDonald’s and they still had the nerve to charge me for TWO BBQ sauces. That’s beyond greedy. The staff was rude, unhelpful, and made me feel like I was asking for something outrageous. Terrible customer service and zero appreciation for customers. I will NOT be coming back, and I don’t recommend this location to anyone.
SS
Sean Stewart
Jan 27, 2026
5.0
Good value
BG
Brithney Guardado
Jan 15, 2026
1.0
This people has a super bad attitude and give us the food cold they been like this they just give u something and then ignore you I don't recommend this place to buy at night
To be exact this happend today 1/15/26 I was waiting over 20 min olmost an hour
DR
Debi Rivero
Jan 12, 2026
1.0
Pésimo servicio, la manager y empleados pelando con TODOS los clientes
What are McDonald's operating hours at 20101 NW 2nd Ave in Miami?
McDonald's at 20101 NW 2nd Ave, Miami is open 24 hours every day of the week.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery 24/7 at this location with options including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's and what are the drive-thru hours?
Yes, a drive-thru is available and open 24 hours every day at this location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald’s food through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What services does McDonald’s provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there other fast food restaurants near McDonald's at 20101 NW 2nd Ave, Miami?
Yes, nearby fast food restaurants include McDonalds 441 North Miami Florida, another McDonald's, Pollo Tropical, Pizza Hut, and Little Caesars Pizza.
What nearby stores could I visit before or after dining at McDonald's?
Nearby stores include Payless ShoeSource for shoes and fashion accessories, A to Z Fabrics for fabrics and crafts, Rainbow Shops for clothing and shoes, and Family Dollar for discount shopping.
Are there attractions or services near McDonald's that might be useful to visitors?
Yes, visitors can check out Honey Hill Trail park for outdoor activities or visit Pet Parade Animal Clinic if they need veterinary services nearby.
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