McDonald's

3.2
1795 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20101 NW 2nd Ave, Miami, FL
33169, United States

Hours

Reviews

3.2
1,795 reviews
5 stars
624
4 stars
301
3 stars
223
2 stars
149
1 star
498

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and overall cleanliness of the restaurant.

Service Speed

Customers frequently complained about slow service, long wait times, and inefficiency during busy hours.

Food Quality

Feedback indicated inconsistent food quality, with reports of old, cold, or improperly prepared items.
  • JL
    John Lee
    Nov 11, 2025
    3.0
    Idk what happened to the fries, but they me fries with potato skin but it still taste good, but it doesn’t taste the same
  • KC
    kareny Cata
    Oct 23, 2025
    1.0
    I ordered a Big Mac combo, meaning soda, fries, and a burger, plus a Mac Flurry. They delivered it to me without soda. When I complained, they said I had to pay an extra 5, for God's sake, as if I had never bought anything here. How disrespectful.
  • NS
    Naaz Shabazz
    Oct 21, 2025
    1.0
    Night shift waits until 4:00 am to take a load off and sit down and not take any orders and won’t even walk to the window.
  • NN
    Nicky
    Oct 10, 2025
    1.0
    This has got to be the worse McDonalds, imagine messing up one order 3 times because they are so busy laughing and talking, managers no better than the regular employees no customer service at all, asked for a refund because I’m frustrated at this point because my order is messed up. I paid with card they came back to refund me in cash told the manager I wanted it back to my card she had a real nasty attitude. Still didn’t get the full refund on my card because they went a reprint a different receipt so the coffee wasn’t added. I rather the guys at the windows the ladies talk too much and don’t get orders correct. Sorry to say I won’t be coming back to this location this is distasteful customers are the reason you guys get paid.
  • AR
    anabel ramirez
    Oct 9, 2025
    1.0
    No me gusta comprar comida para llevar porque siempre faltan cosas o te ponen lo peor, pero hoy se ganaron el premio, un bigmac vegetariano. Osea como se les pudo olvidar la carne??????? Como es posible? Me di cuenta cuando estaba muy lejos de ahi. Mucha lechuga y todo el envase de salsa. TERRIBLE!!!!! Lo peor es que tenia mucha hambre, eran las 5pm tenia todo el día sin comer. Se que no lograré nada pero por lo menos me desahogo. CHEQUEEN SUS PEDIDOS EN EL LUGAR. Intente poner la foto pero no puedo

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 20101 NW 2nd Ave in Miami?

McDonald's at 20101 NW 2nd Ave, Miami is open 24 hours every day of the week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery 24/7 at this location with options including same-day and no-contact delivery.