McDonald's

4.1
2251 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13101 SW 88th St, Miami, FL
33186, United States

Hours

Reviews

4.1
2,251 reviews
5 stars
1,229
4 stars
481
3 stars
268
2 stars
90
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and slow service, particularly at the drive-thru.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about stale or improperly prepared items.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, noting it as one of the cleaner McDonald's locations.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rude or unhelpful interactions.

Overall Experience

Despite some negative feedback, many customers expressed satisfaction with their overall experience, citing it as one of the better McDonald's locations.
  • ZJ
    Zac Smith Jr
    1 day ago
    5.0
    Jorgito is a great employee and has excellent customer service. He was awesome and check my food to make it was perfect. He has my vote for employee of the month. A+++
  • MS
    Monse Smith
    1 day ago
    5.0
    Jorgito has wonderful customer service.
  • CG
    Carlos Garcia
    Nov 2, 2025
    2.0
    Young employee on the floor, glasses, black hair, bringing food to tables has the worst customer service ever, wouldn’t even respond to our good morning or thank you, ignored us, forgot a set of plastic ware, one syrup for pancakes and the cream and sugar for the coffee, when I went to the counter to get the stuff she was chatting and smiling in the back, when asked about the stuff we asked she just said oh I forgot, changed her face back to the previous nasty one, put the stuff on the counter and turned her back on my without even apologizing or making eye contact. I manage 30 stores and in 15 years haven’t seen such bad customer service, I would fire her on the spot.
  • TT
    TurboJayMedia
    Oct 22, 2025
    1.0
    Can't even answer the drive through... Orders are wrong all the time this is the easiest form of service and it sucks
  • RL
    Rebeca Perez Lucena
    Oct 12, 2025
    2.0
    La comida traia un cabello y reclame y las personas me ignoraron, pedi cambio de papitas y tuve que pedirlo 3 veces, la comida era para comer en el sitio y no me dirion cubiertos, salsas, me faltaron cosas. Esta bien un error, pero tantos en 1 sola orden me parece preocupante!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 13101 SW 88th St, Miami?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery service is available 24/7, and you can order online through their delivery URL.