McDonald's

3.9
1693 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12185 SW 26th St, Miami, FL
33175, United States

Hours

Reviews

3.9
1,693 reviews
5 stars
885
4 stars
295
3 stars
210
2 stars
68
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper maintenance.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good experiences during their visits.
  • LL
    Luis21
    6 days ago
    5.0
    I just want to jump on these reviews to acknowledge the two morning ladies that are at windows 1 and 2. They've been there for years and they are the best! They always remember the things we like and always have on a smile. They are super nice to our kids. Brings out the "community feel". We need more of this. As far as the food goes, I just go to McDonald's for breakfast and it's usually a coffee and egg McMuffin at most when I didn't have time to cook my breakfast. Eating more at home to eat healthier. Coman en casa mi gente y dejen la negatividad. 😂🤣 God bless peeps!
  • DD
    Davidjeremiah
    Dec 27, 2025
    5.0
    Yummmmmm
  • DG
    Daniela Garcia
    Dec 10, 2025
    3.0
    Mala atencion al cliente t tratan como si fueras a pedirles comida
  • MZ
    Marenly Zapata
    Nov 19, 2025
    1.0
    Pésima atención, horrible, nadie te atiende. Ignoran para no para atender.
  • EL
    Esteban Alfaro llanes
    Nov 10, 2025
    1.0
    Not only does their make rib and chicken sandwiches come out cold and when you try to resolve the issue, they give you a big attitude, but when lobby closed, they refuse service to many people they still refuse to serve motorcycles through the drive-through when it’s in the name drive-through I am driving through with my motorcycle, gonna order something to eat. This McDonald’s is trash. Their employees are trash, especially the night shift.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, it offers delivery services 24/7 including curbside pickup, same day delivery, and no-contact delivery.