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McDonald's

3.9
(1698 reviews)

Business Details

12185 SW 26th St, Miami, FL
33175, United States
(305) 229-2005
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12185 SW 26th St, Miami, FL
33175, United States

Hours

Reviews

3.9
1,698 reviews
5 stars
884
4 stars
296
3 stars
210
2 stars
68
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and unhelpful staff, particularly during night shifts.

Food Quality

Many reviews highlighted issues with cold or poorly prepared food, including undercooked items and incorrect orders.

Cleanliness

The dining area and restrooms were often described as dirty, with multiple customers expressing dissatisfaction with the lack of cleanliness.

Customer Experience

While some customers praised individual staff members for their friendliness, overall experiences varied greatly, with many expressing frustration over poor service and management.
  • RA
    Rudy A
    Feb 23, 2026
    1.0
    I Only go for the purchase of bags of ice for the cooler not the food.
  • AA
    Angelica Alvarez
    Feb 14, 2026
    1.0
    When I came on friday night to McDonalds in the drive through the night shifts employees dont know nothing how to take the stupid order they always tell me to wait for the coffee and it takes forever and ever I dont have time to wait for the coffee and the food is always cold fries cheeseburger chicken nuggets and chicken sandwich too! McDonald's has bad foods and service get better employees working that knows how to take the order.😠😡🍟🍔🍦☕️🥤
  • BF
    Brian Florida
    Jan 26, 2026
    1.0
    Service was "extremely" slow and food was cold. The worst part was, the drive thru was empty, so we didnt really understand why it took so long. Fries and burgers were not hot at all. Won't be going back to this location.
  • CM
    Clays Milan
    Jan 24, 2026
    1.0
    I took some pictures but I don't see a way to upload it. Get in and eat, is impossible. Everything is dirty, there was not only one table clean. They took forever to get the orden because they received a visit, and all of then stop to pay attention to the visit. And you know, me and my son with the mouth close to avoid be treated worse. Until we have to ask for the order. I don't plan to return this McDonald ever. Unless AI takes over and.
  • MV
    maury velasquez
    Jan 16, 2026
    5.0
    Hoy viernes 16, el personal que estaba atendiendo super atento. La chica que al parecer es la gerente, muy amable su atención. En ese momento a todos los que atendió, quedamos hablando que esa atención; es la que deberían de tenerla en otros turnos.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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