McDonald's

3.9
1684 reviews
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Business Details

12185 SW 26th St, Miami, FL
33175, United States
(305) 229-2005
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12185 SW 26th St, Miami, FL
33175, United States

Hours

Reviews

3.9
1,684 reviews
5 stars
877
4 stars
296
3 stars
209
2 stars
68
1 star
234

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked items, stale fries, and unsanitary conditions.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.

Cleanliness

Customers expressed concerns about the cleanliness of the dining area and restrooms, with several noting dirty tables and facilities.

Customer Service

Feedback on customer service was mixed; while some praised staff for being helpful, others reported rude interactions and lack of professionalism.

Operational Issues

Several customers noted discrepancies in operating hours and issues with order accuracy, indicating a need for better management and training.
  • MZ
    Marenly Zapata
    6 days ago
    1.0
    Pésima atención, horrible, nadie te atiende. Ignoran para no para atender.
  • NM
    Nelson Morales
    Nov 10, 2025
    1.0
    The new buffalo chicken sandwich didn't look nothing like the pictures it look like it went on a diet. Very sad quality never again at McDonald's not worth the money.
  • EL
    Esteban Alfaro llanes
    Nov 10, 2025
    1.0
    Not only does their make rib and chicken sandwiches come out cold and when you try to resolve the issue, they give you a big attitude, but when lobby closed, they refuse service to many people they still refuse to serve motorcycles through the drive-through when it’s in the name drive-through I am driving through with my motorcycle, gonna order something to eat. This McDonald’s is trash. Their employees are trash, especially the night shift.
  • KM
    Keyla Mesa
    Nov 9, 2025
    1.0
    On Sunday the 9th, between 8:30 and 9:30, I went to eat with my baby and approached the counter to politely ask them to exchange a soft drink because it tasted bad. They took a long time because they were chatting among themselves and with another guy who didn't work there. My surprise was even greater when I turned around and saw that the two employees were touching that guy's feet right there at the counter, disgusting!!!
  • EZ
    Esther Zambrano
    Oct 23, 2025
    1.0
    10/23/2025 ordered quarter pound burger and was not cooked well, burned on the edges and red. I had to put in the garbage.
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Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, it offers delivery services 24/7 including curbside pickup, same day delivery, and no-contact delivery.