McDonald's

3.7
1558 reviews
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Business Details

11990 SW 8th St, Miami, FL
33184, United States
(305) 221-8542
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11990 SW 8th St, Miami, FL
33184, United States

Hours

Reviews

3.7
1,558 reviews
5 stars
738
4 stars
273
3 stars
187
2 stars
74
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Management Issues

Feedback indicates a lack of effective management, with several reviews highlighting unprofessional behavior from managers and staff.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning issues like overcooked items, missing components, and unsanitary conditions.

Cleanliness

Several reviews noted cleanliness issues, particularly in bathrooms and food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised the service and food quality, indicating that experiences can vary significantly.
  • DD
    DatLax
    3 days ago
    1.0
    Very rude drive thru employees. Too busy on their phones to acknowledge customers. This location should be closed.
  • DG
    Diana Gonzalez
    4 days ago
    1.0
    The service in this McDonald’s is horrible. I come here at least twice a week for coffee or breakfast and it they never fail to make me upset. When you’re at the drive through they won’t greet you unless you say something, they don’t go in order they take just one side no matter how much you have been waiting so speak up if you’re out there too long because they don’t care. The drive thru can be completely empty and they will still make you wait like if they had 5 cars in line and when you get your food it’s not even hot so they aren’t taking long to give you fresh hot food. When you finally reach the window the person is either looking at their phone or talking to another employee about their personal life. I hate that this is the closest one to my job.
  • JP
    Juan Sebastián Gonzalez Peña
    Nov 16, 2025
    5.0
    Ones of my favorites mc Donald's spot. Great service 👏🏻
  • IC
    Ivan Cirilo-Miranda
    Oct 24, 2025
    1.0
    They locked the doors an hour early and I had to wait in the long drive thru line to pick up my order that I made on the app
  • RD
    Rallo D
    Oct 10, 2025
    1.0
    Ordered delivery didn't get any straws for the drinks. No spoons for the desserts no napkins for the greasy food. Lazy managers, no quality control, and they want more money per hour to do what? It doesn't show in the service
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's located at 11990 SW 8th St, Miami?

McDonald's at 11990 SW 8th St, Miami is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers drive-through service and it is open 24/7.