Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff behavior.
Management Issues
Feedback indicates a lack of effective management, with complaints about unresponsive and dismissive managers.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the service and food quality, highlighting specific staff members who provided excellent service.
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Carlos Negrin
Dec 30, 2025
1.0
I was waiting for my food in the drive thru for 15 mins. Supposedly the manager got my order and just left without finishing my order.
RB
Regi Burgos
Dec 28, 2025
3.0
Nobody's listening to orders charged wrong Nobody's in charge manager are slow and not responsible for the active helps lazy
IB
Irina Botto
Dec 21, 2025
5.0
Muy buen servicio en el drive thru! Personal muy atento y bilingue.
MV
Michael Y Vargas
Dec 8, 2025
1.0
First of all yall should not order from here you will hardly receive a refund it's better in person now let me tell you why they basically under fill your fries so if u get a large it's gonna be a medium and hella undercooked and they always blame it on a rush whenever you call but I've ordered for almost 4 days straight and it's the same bs coming from the managers so please save yourselves the trouble.
VG
Victor G.
Dec 3, 2025
1.0
The Manager on the Closing shift today December 3rd 2025 told one of the Associates to don’t worry about the complains from the customers as they were shorthanded, I waited 30 minutes, from 5:05 pm until 5:35pm and two orders after me that were standing got it prior me, when I asked she just looked at me mad angry and told me! ‘’I will do it ! Wait’’. Store owner check your sales and if your volume has decrease ! No doubt is the service.