McDonald's

3.7
1570 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11990 SW 8th St, Miami, FL
33184, United States

Hours

Reviews

3.7
1,570 reviews
5 stars
742
4 stars
274
3 stars
188
2 stars
74
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff behavior.

Management Issues

Feedback indicates a lack of effective management, with complaints about unresponsive and dismissive managers.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the service and food quality, highlighting specific staff members who provided excellent service.
  • CN
    Carlos Negrin
    Dec 30, 2025
    1.0
    I was waiting for my food in the drive thru for 15 mins. Supposedly the manager got my order and just left without finishing my order.
  • RB
    Regi Burgos
    Dec 28, 2025
    3.0
    Nobody's listening to orders charged wrong Nobody's in charge manager are slow and not responsible for the active helps lazy
  • IB
    Irina Botto
    Dec 21, 2025
    5.0
    Muy buen servicio en el drive thru! Personal muy atento y bilingue.
  • MV
    Michael Y Vargas
    Dec 8, 2025
    1.0
    First of all yall should not order from here you will hardly receive a refund it's better in person now let me tell you why they basically under fill your fries so if u get a large it's gonna be a medium and hella undercooked and they always blame it on a rush whenever you call but I've ordered for almost 4 days straight and it's the same bs coming from the managers so please save yourselves the trouble.
  • VG
    Victor G.
    Dec 3, 2025
    1.0
    The Manager on the Closing shift today December 3rd 2025 told one of the Associates to don’t worry about the complains from the customers as they were shorthanded, I waited 30 minutes, from 5:05 pm until 5:35pm and two orders after me that were standing got it prior me, when I asked she just looked at me mad angry and told me! ‘’I will do it ! Wait’’. Store owner check your sales and if your volume has decrease ! No doubt is the service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's located at 11990 SW 8th St, Miami?

McDonald's at 11990 SW 8th St, Miami is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers drive-through service and it is open 24/7.