Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or old food, while others praised the freshness.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and reports of pests.
Staff Attitude
While some customers noted friendly staff, many others reported negative experiences with staff attitudes, particularly during busy times.
RM
Rupert M
4 days ago
1.0
VERY SLOW at 3:30AM
MS
Mohd Sabbuba
Feb 11, 2026
3.0
Very bad customer service, just one guy is good there
RA
Roseline Augustine
Feb 7, 2026
5.0
McDonald's review 97% offer
MK
Martin-Louis Knoxx
Dec 27, 2025
5.0
One of the better locations in the chain. Food always hot.
KK
Karina
Dec 10, 2025
1.0
Terrible customer service!!! I placed an order online, and when I arrived at the store, they didn't have what I ordered! At first, they told me I had to order something else because they couldn't issue a refund. After wasting my time for quite a while (since what they offered as a substitute was something much cheaper than my original purchase), and since I was definitely not willing to accept the substitute, they finally agreed to give me a refund!
What are the operating hours of McDonald's at 11899 NW 7th Ave, Miami?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services including same day and no-contact delivery.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24/7 at this location.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order online from this McDonald's?
You can order online via their delivery URL or through the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's provide besides dining in?
Services include drive-thru, McDelivery, mobile ordering, mobile offers, gift cards, and free WiFi.
Are there any nearby fast food restaurants I could visit after dining here?
Yes, there are nearby fast food options such as KFC and another McDonald's close by.
Is there a gas station near this McDonald's for convenient fuel stops?
Yes, the Marathon and 7-Eleven gas stations are nearby, making it easy to refuel your vehicle before or after your meal.
Are there other dining options nearby for different cuisines?
Yes, nearby you can find Paul’s Unique Gourmet for Haitian cuisine, Yvrance’s Take-Out and Catering for Caribbean food, and Family Bakery for bakery and smoothies.
How can nearby businesses like IT Services Of Miami or Blue Breeze Air Conditioning be useful to a visitor?
If you need computer repair or HVAC services while visiting the area, IT Services Of Miami and Blue Breeze Air Conditioning are conveniently located nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: